IBM Robotic Process Automation vs. Nintex

This tool is capable of filling out forms for various records and work applications, and offers advanced functionalities that can be quickly comprehended. Although it requires expertise to manage, it is user-friendly and not overly complex to operate. Our cost savings have been achieved by minimizing manual labor and optimizing our resources. I appreciate IBM's support in automating various use-cases, enabling us to implement solutions for our clients regardless of their industry or department.

Incentivized

The Nintex K2 platform is not only efficient and developer-friendly, but the support provided by the vendor is also highly commendable. The platform's ease of use and robust functionality make it a preferred choice for developers, while the vendor's exceptional support ensures smooth implementation and ongoing assistance, enhancing overall user satisfaction.

Incentivized

• IBM Robotic Process Automation is good in data entry and validation. This helps in saving time and costs.
• IBM Robotic Process Automation automates the process of generating reports. This has helped our organization improve its accuracy and compliance.
• It also does well in data extraction. This enables our organization to reduce time and cost and improve accuracy.

Incentivized

• Easily build approval process using email and assign a task actions in Nintex Workflow
• Easily manage security at item level with O365 permission action in Nintex Workflow
• Easily use Rule in Nintex Form to build the Input Form and manage the events

Incentivized

• It's complex and pricey, thus it's not practical for use in most small enterprises.
• It takes some time to get accustomed to and it is challenging to absorb everything and understand each function when not all of it is addressed in the manual.
• We recommend making improvements to the Chatbot integration and making it easier to build.

Incentivized

• Difficult to fix flows that are in process (such as re-assigning a task for someone that is OOO or has left the company).
• Nintex support team does not have resolution SLAs (only acknowledgment SLAs). Occasionally this has led to key issues taking weeks to resolve.
• The number of integrations available is impressive, however, sometimes key methods are not available within an integration. This has been improving significantly in the past 2 years as the platform has matured.

Incentivized

We have the best use case and the experience with IBM Robotic Process Automation good to go for continues renewal for this tool.

Incentivized

Renewal is mainly on the fact that Nintex is so widely used and it would be impossible to migrate all of these existing workflows to another engine. Third-party lock-in within SharePoint is pretty strong, which makes it difficult to move to something else. Our Nintex database is well-over 100 GBs. Nintex email support is very good, and I've been impressed. The Community however is non-existent and filled with unanswered questions.

Incentivized

IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.

Nintex Workflow does exactly what it is advertised to do: make workflow development fast and easy. It doesn't provide very much new functionality, but it isn't really supposed to. When I am working with a client on a SharePoint project, I am always happy if I hear that they use Nintex Workflow, as it makes workflows much easier.

Incentivized

good as per usages

Incentivized

The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Incentivized

good with value

Incentivized

Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.

Incentivized

IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.

Incentivized

The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.

Incentivized

The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using

Incentivized

I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.

Incentivized

I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation

Incentivized

1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.

Incentivized

1.RPA Functionality: Both IBM RPA and Accenture RPA offer core RPA functionalities, such as the ability to automate rule-based, repetitive tasks, data entry, and data extraction from various applications and systems. 2.User-Friendly Design: Both platforms typically provide user-friendly interfaces and low-code or no-code development environments, allowing business users to create and manage automation processes without extensive coding knowledge. 3. Scalability: IBM RPA and Accenture RPA are designed to scale across an organization to address automation needs in various departments and processes.

I was not part of selecting Nintex, but I think Nintex does a better job of generating linear flowcharts vs. Microsoft Visio because it automates the majority of the process of creating process maps. (Microsoft Visio is better for creating flowcharts that are not linear. because it is less automated and more flexible.)

Incentivized

# capable to handles high query volumes by distributing requests. # Good for Can process large data report.

Incentivized

The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Incentivized

• IBM RPA can improve the accuracy and consistency of certain tasks, which can result in improved quality and reduced errors.
• In our organization have IBM RPA has reduced the time required to complete certain tasks by up to 62%, which resulted in significant time and cost savings.
• One of the impacts to our business was automating repetitive and manual tasks

Incentivized

• People have woken up to the amount of overlap after mapping their processes.
• People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
• Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.

Incentivized