IBM SevOne vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM SevOne
Score 8.0 out of 10
N/A
IBM SevOne’s app-centric, hybrid network observability empowers NetOps teams with ML-driven insights, enabling proactive issue prevention and resolution. With a single source of truth for network performance, it delivers visibility to optimize operations and support agility in complex, multi-cloud environments.N/A
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
IBM SevOneZabbix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM SevOneZabbix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIBM® SevOne® uses Managed Device (MD) and Managed Client Device (MCD) as pricing metrics. These can be mapped to managed devices for physical, virtualized and containerized functions in the managed environment.
More Pricing Information
Community Pulse
IBM SevOneZabbix
Features
IBM SevOneZabbix
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
IBM SevOne
8.9
Ratings
8% above category average
Zabbix
-
Ratings
Automated network device discovery10.00 Ratings00 Ratings
Network monitoring10.00 Ratings00 Ratings
Baseline threshold calculation9.00 Ratings00 Ratings
Alerts10.00 Ratings00 Ratings
Network capacity planning8.00 Ratings00 Ratings
Packet capture analysis8.00 Ratings00 Ratings
Network mapping8.00 Ratings00 Ratings
Customizable reports8.50 Ratings00 Ratings
Wireless infrastructure monitoring9.00 Ratings00 Ratings
Hardware health monitoring9.00 Ratings00 Ratings
User Ratings
IBM SevOneZabbix
Likelihood to Recommend
8.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.6
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
IBM SevOneZabbix
Likelihood to Recommend
The software is handy and really helps us track all the issues that may occur in our network, allowing us to rectify them before any significant problems with our server can arise. It also enhances the overall performance of all our servers and networks, but, as I mentioned earlier, it will take considerable time for a beginner to become familiar with every feature of the software.
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Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.
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Pros
  • The software integrates well with existing systems and infrastructures, offering very customisable templates and a library of plugins.
  • Use of the software ensures real-time alerts and on-network status.
  • Software pricing is considerably more affordable than that of its competitors.
  • The ability of the software to ensure deep network visibility.
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  • Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
  • Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
  • Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software
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Cons
  • Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
  • It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
  • It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
  • I asked three different questions during the webinar and none were answered.
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  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
No answers on this topic
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
No answers on this topic
Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.
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Support Rating
No answers on this topic
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
No answers on this topic
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.
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The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.
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Return on Investment
  • The software has made network monitoring simple and efficient by providing us with an integrated dashboard that give us a clear picture of our network infrastructure.
  • IBM SevOne has value for money. it is both time and expense saver.
  • Use of the software has enabled us to timely detect performance issues and solve them before they affect our IT infrastructures.
  • Use of the software has solved the issue of real-time network visibility.
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  • Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.
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ScreenShots

IBM SevOne Screenshots

Screenshot of hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.Screenshot of MSP network monitoring. This provides comprehensive network monitoring and observability that empower MSPs to support enterprise clients on their hybrid multicloud journeys.Screenshot of SD-WAN monitoring. This helps mitigate the transitional risk of moving from traditional WANs to fast and dynamic SD-WAN links.Screenshot of SDN monitoring. This helps maximize the performance and value of Cisco ACI infrastructure with built-in support for monitoring Cisco ACI-based software-defined networks (SDNs).Screenshot of Enterprise wifi monitoring. This creates visibility across wifi infrastructures to assure consistent high-quality services with modern wifi monitoring and management capabilities.Screenshot of a view of the default machine learning analytics and visualizations that aid in troubleshooting, anomaly detection, and forecasting. This allows for proactive identification and troubleshooting of issues before they impact end-users.