iCIMS Talent Cloud vs. Jobvite

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

Incentivized

Jobvite is good for those who are looking for a cost-effective option. It certainly satisfies any basic needs someone would have or need through an applicant tracking system.

Where it does not do as well as in its interface. It’s clunky and difficult to navigate, especially for those who are new to it. I think it takes some real getting used to and not everyone has the time for that.

Incentivized

• Configuration - we are able to configure it to meet our business needs.
• User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
• System availability - we have limited to almost no issues with the system being slow or not available during business hours.

Incentivized

• Workflow- I love that you can immediately see where in the process a candidate is.
• Dashboard- The customization and overall feel of the site.
• Feed- The fact that you can see the feed from the candidates other applications is a plus.

Incentivized

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

• I would like to see Canvas for texting applicants further integrated into Jobvite - but I think that's already in the works
• I would like a way to boost ads through Jobvite on popular job boards like Indeed to increase visibility on those hard-to-fill positions

Incentivized

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

No issues (especially compared to ADP).

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

As I stated before, Jobvite's CSMs are very polite, responsive, and helpful, constantly vigilant to our needs as an organization and ready to help. I feel that Jobvite's support has always been willing to help, but in the most recent months it has sometimes been stressful or strained for our team to submit Jobvite tickets, as we sometimes receive a response that makes it clear that the person giving support has either not read our ticket completely and just wants to offer a quick fix, or is not invested in assisting and merely suggests ways that we can help ourselves (even in urgent circumstances when we are pressed for time, or in instances where they have done something for us before).

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.

Things went smoothly

It forces you to evaluate your own business process.

The software lets you re-engineer things

The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.

Incentivized

Jobvite is a superior tool when compared against all the other acquisition tools I have used and definitely can say is the most user-friendly in my opinion. I enjoyed using it as an admin and as a user and would definitely recommend the product to anyone looking for an onboarding tool.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized

• Jobvite increased the completion-of-application rate by about 30 percent within the first week of using it. That is a huge deal for us.
• Time spent by recruiters on sourcing, tracking, and scheduling applicants has decreased.
• Time spent by recruiters/hr on the onboarding of new hires has decreased.

Incentivized