| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Constant Contact | Score7.7 out of 10 | N/A | Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses. | $12 per month |
 iContact | Score6.8 out of 10 | N/A | iContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature. | $14 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages. | — | ||||||||||||||
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| Considered Both Products | Chose Constant Contact Constant Contact is the best value for the investment. There are cheaper solutions - but not better. When you want to make a good impression, you want Constant Contact to be your provider (when we see Mailchimp emails we just delete!) Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Constant Contact Simplest to use, great GUI, and awesome support! For SMB and startups, email marketing isn't their specialty, so having support is essential. To design a beautiful email can be challenging, but with CC, you put in your website and it can create custom emails using the colors … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Constant Contact Constant Contact and Vertical Response were on my shortlist. Ultimately I chose Constant Contact because of budget and functionality. | Chose iContact More versatile and less restrictive regarding content. I tried Constant Contact first and quickly became frustrated and was happy to find iContact. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose iContact User-friendly. I prefer it over Constant Contact's interface. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose iContact iContact was the solution in use when I entered the organization. I have heard very good things about MailChimp and Constant Contact, the other two big names in this field. We have chosen to remain with iContact since then, but would be open to moving. However, it is fulfilling … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose iContact Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose iContact We are no longer using iContact, but if you were comparing them to Constant contact, Mail Chimp, etc. then go with one of those, their software is more current and they have better analytics, but will still be in the cheaper price bracket. Currently, we are using our ESP, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose iContact I have not yet tried ConstantContact, but iContact has served our company well thus far. Although ConstantContact seems more popular in our circles, iContact has been trustworthy and reliable with very minor issues, if any. The one thing that really makes iContact stand apart … Chose iContact Better service, easier to use. |
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| Would buy again | ||
No answers on this topic | No answers on this topic | |
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No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Constant Contact | iContact | |
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| Likelihood to Recommend | 8.3 | 8.0 |
| Likelihood to Renew | 9.9 | 3.4 |
| Usability | 9.0 | 8.0 |
| Availability | 9.0 | 9.0 |
| Performance | 10.0 | 8.0 |
| Support Rating | 10.0 | 9.9 |
| Online Training | 10.0 | 1.0 |
| Implementation Rating | 10.0 | 8.5 |
| Configurability | 10.0 | - |
| Product Scalability | 10.0 | 7.0 |
