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Idiomatic Customer Feedback Analytics Platform vs. SurveySparrow

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Idiomatic Customer Feedback Analytics Platform

    N/AN/AIdiomatic is Voice of Customer in a box, used by companies such as Pinterest and HubSpot. It can be used to build a voice of customer program or to look into automating an existing program. With Idiomatic, customer feedback can power the VOC to make changes that actually improve your Customer Experience. Idiomatic: Ingests customer feedback from every data source. Automatically classifies the feedback so there is no need to read every…

    $399

    per month + $0.05/comment

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Pricing
    Idiomatic Customer Feedback Analytics PlatformSurveySparrow
    Editions & Modules
    Simple data sources (e.g. reviews, social, 1-question surveys such as NPS, CSAT)
    $399
    per month + $0.05/comment
    Complex data sources (e.g. support tickets, multi-question surveys)
    $1999
    per month + $0.05/ticket
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    Offerings
    Pricing Offerings
    Idiomatic Customer Feedback Analytics PlatformSurveySparrow
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Idiomatic Customer Feedback Analytics PlatformSurveySparrow
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)