[Indeed.com] is a very helpful tool for recruitment. Just about every posting receives several candidates. Whenever the candidate pool is unqualified, it is easy to add more requirements or questions to knock those candidates out. There are several options to describe what kind of job you are advertising for. It is my favorite recruitment website.
It really is the best solution to any organization that needs to provide and track employees continued learning or learning of policies and procedures. The tracking is great on all ends. The interface is simple and easy to navigate. It may not be suitable for an organization with under 10 people as it is quite extensive and may be a bit over the top.
A lot of the same applicants apply over and over to the same job postings despite being rejected due to being unqualified for the position. This is particularly a problem when doing large-scale hires in one specific location.
Indeed has poor filtering and search capabilities for employers. As an employer on Indeed you deal with huge QUANTITY of applicants - which can be great but when looking for specific skillsets, it can be difficult to find the right applicants in such a large pool. For executive level positions, Indeed is not my preferred job positing site.
Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
Indeed does its job best in job postings, Sourcing resumes, and internal communication where our personal details can't be enclosed. Various filters help us source the particular resume.
I haven't had to use Customer Service much for Indeed.com but the few times I've had encounters they have been very nice and helpful. They ensure you are getting the most out of your money with the resources Indeed has to offer. You can speak to customer service over the phone or on a quick messenger setting on the website depending on what your style is or how easy you feel your question is.
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Selected Indeed.com because job seekers use it heavily since it is simple to post their profile and less information is required of them. Downside is less information is available to the employer/ recruiter so job seekers will get more relevant responses on other sites where all their information is considered before they are reach out to by employers. Other job sites are more costly but yield a better outcome for both job seeker and employer/ recruiter.
I have seem other products such as Success Factors and Softscape, we went with HealthcareSource because we really like PerformanceManager but also because we planned to expand our use of their products for other areas of the talent management spectrum and eventually started using their Compensation and Position Manager products too.
NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours.
On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date.
