TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Influitive

    Score8 out of 10
    N/AAdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A

    Khoros Communities

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Khoros Communities is a fully-featured community platform, built for self-service support, education and collaboration. Organizations can host a vibrant space where customers can find answers, develop expertise, share experiences, and connect with their brand.N/A
    Pricing
    InfluitiveKhoros Communities
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InfluitiveKhoros Communities
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.Pricing is variable based on the needs of the customer.
    More Pricing Information
    Community Pulse
    InfluitiveKhoros Communities
    Considered Both Products
    Influitive
    Chose Influitive
    Khoros Communities, in my opinion, isn't set up to host a customer advocacy program, as it's lacking key aspects that Influitive offers (e.g. ability to easily share information with advocates, advanced gamification, etc.) It's much better, however, for a discussion-based …
    Incentivized
    Chose Influitive
    We use Influitive for our closed customer advocacy program and Khoros for our open discussion-based community. Two different communities...two different software solutions. Each one best fits the ultimate goals of the community.
    Incentivized
    Chose Influitive
    We haven't used any other similar programs (are there any?), but we were previously managing our advocate program manually. That was a huge effort and pulling metrics was difficult if even possible. Every outreach was a significant effort and it was getting more and more …
    Incentivized
    Khoros (Formerly Spredfast + Lithium)
    Chose Khoros Communities
    We use both. One for thought leadership and market discussions, one for more technical, product/offering based discussions
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    InfluitiveKhoros Communities
    Brand Advocacy Tools
    Comparison of Brand Advocacy Tools features of Influitive and Khoros Communities
    Feature
    Influitive
    4.9
    2 Ratings
    Khoros Communities
    -
    Ratings
    Community Building2.02 Ratings00 Ratings
    Referral Management2.02 Ratings00 Ratings
    Rewards Program5.22 Ratings00 Ratings
    Program Notices4.52 Ratings00 Ratings
    Reference Request Automation8.21 Ratings00 Ratings
    Multi-Channel Marketing7.31 Ratings00 Ratings
    User Ratings
    InfluitiveKhoros Communities
    Likelihood to Recommend
    8.0
    (154 ratings)
    8.5
    (94 ratings)
    Likelihood to Renew
    9.4
    (38 ratings)
    5.8
    (7 ratings)
    Usability
    7.3
    (19 ratings)
    8.0
    (3 ratings)
    Availability
    10.0
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    8.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (71 ratings)
    5.0
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    10.0
    (5 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    8.0
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (5 ratings)
    9.0
    (2 ratings)
    Product Scalability
    6.0
    (3 ratings)
    8.5
    (85 ratings)
    Vendor post-sale
    5.0
    (14 ratings)
    -
    (0 ratings)