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Infor CRM vs. Microsoft Dynamics 365 Finance

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CRM

    Score6 out of 10
    N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A

    Microsoft Dynamics 365 Finance

    Score8.7 out of 10
    N/AMicrosoft Dynamics 365 Finance is used to automate and modernize global financial operations. The application can monitor performance in real time, predict future outcomes, and support data-driven decisions to drive business growth.

    $2,520

    per year per user

    Pricing
    Infor CRMMicrosoft Dynamics 365 Finance
    Editions & Modules
    No answers on this topic
    Dynamics 365 Finance
    $2520
    per year per user
    Dynamics 365 Finance Premium
    $3600
    per year per user
    Offerings
    Pricing Offerings
    Infor CRMMicrosoft Dynamics 365 Finance
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Infor CRMMicrosoft Dynamics 365 Finance
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    7.8
    9 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Customer data management / contact management8.48 Ratings00 Ratings
    Workflow management10.07 Ratings00 Ratings
    Territory management5.46 Ratings00 Ratings
    Opportunity management8.46 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.48 Ratings00 Ratings
    Contract management5.74 Ratings00 Ratings
    Quote & order management7.34 Ratings00 Ratings
    Interaction tracking10.08 Ratings00 Ratings
    Channel / partner relationship management10.08 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    8.3
    4 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Case management10.03 Ratings00 Ratings
    Call center management5.03 Ratings00 Ratings
    Help desk management10.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    2.5
    8 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Lead management3.97 Ratings00 Ratings
    Email marketing1.06 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    4.2
    7 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Task management7.17 Ratings00 Ratings
    Billing and invoicing management3.61 Ratings00 Ratings
    Reporting2.15 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    4.2
    8 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Forecasting3.64 Ratings00 Ratings
    Pipeline visualization7.05 Ratings00 Ratings
    Customizable reports2.18 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    8.6
    9 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Custom fields10.09 Ratings00 Ratings
    Custom objects7.07 Ratings00 Ratings
    Scripting environment7.24 Ratings00 Ratings
    API for custom integration10.06 Ratings00 Ratings
    Security
    Comparison of Security features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    10.0
    8 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Single sign-on capability10.06 Ratings00 Ratings
    Role-based user permissions10.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    3.5
    2 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Social data4.02 Ratings00 Ratings
    Social engagement3.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    2.9
    4 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Marketing automation3.04 Ratings00 Ratings
    Compensation management2.71 Ratings00 Ratings
    Platform
    Comparison of Platform features of Infor CRM and Microsoft Dynamics 365 Finance
    Feature
    Infor CRM
    5.0
    4 Ratings
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Mobile access5.04 Ratings00 Ratings
    User Ratings
    Infor CRMMicrosoft Dynamics 365 Finance
    Likelihood to Recommend
    9.0
    (17 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (4 ratings)
    10.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.0
    (1 ratings)