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Infor CRM vs. SAP Sales Cloud

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Infor CRM

34 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CRM

    Score6 out of 10
    		N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Infor CRMSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CRMSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Infor CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    7.8
    9 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management8.48 Ratings8.8117 Ratings
    Workflow management10.07 Ratings8.6118 Ratings
    Territory management5.46 Ratings7.2105 Ratings
    Opportunity management8.46 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.48 Ratings7.9110 Ratings
    Contract management5.74 Ratings8.3112 Ratings
    Quote & order management7.34 Ratings8.3109 Ratings
    Interaction tracking10.08 Ratings8.5111 Ratings
    Channel / partner relationship management10.08 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    8.3
    4 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management10.03 Ratings7.998 Ratings
    Call center management5.03 Ratings8.692 Ratings
    Help desk management10.03 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    2.5
    8 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management3.97 Ratings7.3106 Ratings
    Email marketing1.06 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    4.2
    7 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management7.17 Ratings8.1111 Ratings
    Billing and invoicing management3.61 Ratings8.196 Ratings
    Reporting2.15 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    4.2
    8 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting3.64 Ratings8.3107 Ratings
    Pipeline visualization7.05 Ratings8.4107 Ratings
    Customizable reports2.18 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    8.6
    9 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields10.09 Ratings8.0111 Ratings
    Custom objects7.07 Ratings7.3107 Ratings
    Scripting environment7.24 Ratings7.794 Ratings
    API for custom integration10.06 Ratings7.899 Ratings
    Security
    Comparison of Security features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    10.0
    8 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability10.06 Ratings8.8109 Ratings
    Role-based user permissions10.06 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    3.5
    2 Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    Social data4.02 Ratings7.383 Ratings
    Social engagement3.02 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    2.9
    4 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation3.04 Ratings8.093 Ratings
    Compensation management2.71 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Infor CRM and SAP Sales Cloud
    Feature
    Infor CRM
    5.0
    4 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access5.04 Ratings7.599 Ratings
    User Ratings
    Infor CRMSAP Sales Cloud
    Likelihood to Recommend
    9.0
    (17 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    8.6
    (7 ratings)
    Usability
    7.8
    (4 ratings)
    6.7
    (7 ratings)
    Availability
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)