Inova Payroll vs. Paychex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inova Payroll
Score 4.8 out of 10
N/A
Inova is a payroll and HR solutions company serving small and medium-sized employers across the United States. Headquartered in Nashville, TN. Inova Payroll provides a human capital management solution to better attract, hire, pay and engage employees. Features include a single database with one interface and one employee record for visibility into employee data; real-time data for better decision-making; and cloud-based delivery for convenience and scalability.N/A
Paychex
Score 5.5 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Pricing
Inova PayrollPaychex
Editions & Modules
No answers on this topic
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Offerings
Pricing Offerings
Inova PayrollPaychex
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Inova PayrollPaychex
Features
Inova PayrollPaychex
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Inova Payroll
9.0
1 Ratings
9% above category average
Paychex
9.1
299 Ratings
13% above category average
Pay calculation9.01 Ratings9.6282 Ratings
Support for external payroll vendors9.01 Ratings00 Ratings
Off-cycle/On-Demand payment9.01 Ratings8.0142 Ratings
Benefit plan administration9.01 Ratings8.7164 Ratings
Direct deposit files9.01 Ratings9.6281 Ratings
Salary revision and increment management9.01 Ratings9.1200 Ratings
Reimbursement management9.01 Ratings9.5111 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
7.3
257 Ratings
7% below category average
Employee demographic data00 Ratings7.5206 Ratings
Employment history00 Ratings9.4230 Ratings
Job profiles and administration00 Ratings8.8164 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3161 Ratings
Organizational charting00 Ratings1.01 Ratings
Organization and location management00 Ratings9.0146 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.0137 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
8.4
151 Ratings
5% above category average
Approval workflow00 Ratings8.2107 Ratings
Balance details00 Ratings8.6143 Ratings
Annual carry-forward and encashment00 Ratings8.5117 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
8.8
258 Ratings
9% above category average
View and generate pay and benefit information00 Ratings9.1236 Ratings
Update personal information00 Ratings8.6248 Ratings
View company policy documentation00 Ratings9.8114 Ratings
View job history00 Ratings7.9175 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
7.5
41 Ratings
7% below category average
Tracking of all physical assets00 Ratings7.541 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
7.0
169 Ratings
7% below category average
Report builder00 Ratings7.9139 Ratings
Pre-built reports00 Ratings8.3159 Ratings
Ability to combine HR data with external data00 Ratings5.086 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
7.0
165 Ratings
12% below category average
New hire portal00 Ratings7.7158 Ratings
Manager tracking tools00 Ratings6.3101 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Inova Payroll
-
Ratings
Paychex
8.0
61 Ratings
3% above category average
Job Requisition Management00 Ratings7.933 Ratings
Company Website Posting00 Ratings9.531 Ratings
Publish to Social Media00 Ratings7.124 Ratings
Job Search Site Posting00 Ratings7.131 Ratings
Duplicate Candidate Prevention00 Ratings8.030 Ratings
Applicant Tracking00 Ratings8.135 Ratings
Notifications and Alerts00 Ratings8.155 Ratings
Best Alternatives
Inova PayrollPaychex
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Inova PayrollPaychex
Likelihood to Recommend
9.0
(1 ratings)
5.9
(309 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(42 ratings)
Usability
-
(0 ratings)
8.3
(251 ratings)
Availability
-
(0 ratings)
7.4
(11 ratings)
Performance
-
(0 ratings)
7.3
(11 ratings)
Support Rating
-
(0 ratings)
7.4
(256 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
8.3
(4 ratings)
Implementation Rating
-
(0 ratings)
6.5
(12 ratings)
Configurability
-
(0 ratings)
7.4
(8 ratings)
Ease of integration
-
(0 ratings)
9.1
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(11 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(31 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(32 ratings)
User Testimonials
Inova PayrollPaychex
Likelihood to Recommend
Inova Payroll
Unless I'm in an unusual situation with an employee, it only takes a few minutes to complete payroll with Inova.Some features are not yet fully customizable and, as a result, force us to reverse engineer processes in a roundabout way that does not necessarily meet our business needs.
Read full review
Paychex Inc.
For the most part, Paychex Flex is a very good payroll system and is well suited for a small business. Most basic features are simple and user friendly. For businesses that have hourly employees, its timeclock system is a good feature. For businesses that have a large number of employees and more complicated rules and policies, it might not be as appropriate because of the difficulty to set up for these rules and policies
Read full review
Pros
Inova Payroll
  • Calculate tax deductions and distribute paychecks for auditing and tax reporting purposes.
  • Applicant Tracking feature that allows you to create and post vacancies on the job page of the website and on various job portals.
  • Design plans for onboarding sessions and communicate with new hires.
Read full review
Paychex Inc.
  • It provides a well account of Retirement Plan Account Information.
  • Alerts are sent to email when there is new information to access.
  • Employee access both online and thru app.
  • Paperless options.
  • Easy and quick access to paystubs and tax forms.
  • Easy employee retirement management.
Read full review
Cons
Inova Payroll
  • I would like the ATS component that monitors candidate hiring to be able to trigger more hiring activities like connecting with our background check provider and scheduling a prospect appointment.
  • The benefit statement could be more advanced.
  • A little more update for the UXI.
Read full review
Paychex Inc.
  • When it comes to audit reports, Paychex Flex could improve on helping clients locate the correct reports for audit purposes more easily
  • When a client receives a discount, it would be helpful if the discount were automatically provided each year, or if the Paychex rep proactively reached out to the client first, versus the client having to call and request that the discount continue.
  • It would be helpful if the invoice was emailed to the client versus the client logging in to access invoices.
Read full review
Likelihood to Renew
Inova Payroll
No answers on this topic
Paychex Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
Read full review
Usability
Inova Payroll
No answers on this topic
Paychex Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
Read full review
Reliability and Availability
Inova Payroll
No answers on this topic
Paychex Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Read full review
Performance
Inova Payroll
No answers on this topic
Paychex Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Read full review
Support Rating
Inova Payroll
No answers on this topic
Paychex Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
Read full review
In-Person Training
Inova Payroll
No answers on this topic
Paychex Inc.
We did online training only
Read full review
Online Training
Inova Payroll
No answers on this topic
Paychex Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Read full review
Implementation Rating
Inova Payroll
No answers on this topic
Paychex Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Read full review
Alternatives Considered
Inova Payroll
Our company implemented the use of Gusto, and although the payroll service is excellent, the main reason we switched to Inova Payroll was the poor customer service that this program offered us in order to solve the "MANY" problems that were shown on the site.
Read full review
Paychex Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
Read full review
Scalability
Inova Payroll
No answers on this topic
Paychex Inc.
I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
Read full review
Return on Investment
Inova Payroll
  • It minimized our cost as we were able to get rid of the paper time tracking system altogether.
  • Recruiting, hiring, and onboarding are streamlined in one place where we can connect you directly to payroll.
Read full review
Paychex Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
Read full review
ScreenShots

Inova Payroll Screenshots

Screenshot of Administrator dashboardScreenshot of WorkflowsScreenshot of Payroll register

Paychex Screenshots

Screenshot of Screenshot of Screenshot of