ISL Light vs. RemoteCall PC/Mobile/Visual
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 ISL Light | Score9.6 out of 10 | Small Businesses (1-50 employees) | ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. | $418 per year (1 concurrent user) |
 RemoteCall PC/Mobile/Visual | Score9.7 out of 10 | Enterprise companies (1,001+ employees) | RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as… | $30 per installation |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on. | ** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices. | ||||||||||||||
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| ISL Light | RemoteCall PC/Mobile/Visual | |
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| Likelihood to Recommend | 8.6 | 10.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.2 | - |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | - |
| Implementation Rating | 9.1 | - |
| Product Scalability | 9.1 | - |