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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ISL Light

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $418

    per year (1 concurrent user)

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    ISL LightTeamViewer
    Editions & Modules
    Standard
    $34.90
    per month (billed annually) per concurrent user
    Self-Hosted
    $44.90
    per month (billed annually) per concurrent user
    Premium
    $54.90
    per month (billed annually) per concurrent user
    Enterprise (Managed Private Cloud)
    $23,976
    per year 20 concurrent users
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    ISL LightTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
    More Pricing Information
    Community Pulse
    ISL LightTeamViewer
    Considered Both Products
    ISL Online
    Chose ISL Light
    Fast, quick, nonsense free, can downgrade picture quality for clients on mobile broadband

    The three above mentioned softwares like CWA, Splashtop and TeamViewer can require you to lookup information on how to use the software, in-comparison to ISL where it's easy graphically.
    Incentivized
    Chose ISL Light
    TeamViewer is too expensive and I don't like the unattended management. AnyDesk doesn't have the functions that I like most about ISL Light.

    TeamViewer es demasiado caro y no me gustó la gestión desatendida. AnyDesk no tiene las funciones que más me gustan de ISL Light.
    Incentivized
    Chose ISL Light
    Price fit our needs, and it had all the functions we needed. The others all had issues that were preventing me from using it as we do on a day to day basis. TeamViewer especially has declined to a horrible state, and they trap you in with forced renewals which is seriously …
    Incentivized
    Chose ISL Light
    Much cheaper licence then TeamViewer and much more user friendly than UltraVNC for example. Better performance then AnyDesk or Chrome Remote Desktop. It has simple user interface which can be immediatly understood. But if you dig deeper you see there is in depth capabilites for …
    Incentivized
    Chose ISL Light
    Support is always quick and responsive, although I only had to contact support for license renewals over the past few years, so in essence, once a year. We made use of ISL Online at other companies too, at that time there was no real contender in the market according to my …
    Incentivized
    Chose ISL Light
    Fairness, Support and License-Costs are quite important for us. Also the abbility to install an own ISL Light-Server onPrem, if we need it in furture.
    Incentivized
    Chose ISL Light
    ISL Light is easy to use and covers all our permanant access devices but is also easy to manage our ad-hoc clients, the only negative over some is you can't automate remote tasks
    Incentivized
    Chose ISL Light
    each of these solutions mised some functionailty that was included in ISL Light, and they were all more expensive.
    Incentivized
    Chose ISL Light
    Multi-monitor handling is super easy with ISL Light. The licensing model of ISL Light's self-hosted version is unbeatable. Great technical support, which often used before I purchased. The unbelievable price increase during and after the covid time of remote tools, has ended, …
    Incentivized
    Chose ISL Light
    More user-friendly. More affordable. A Slovenian product (which means it supports the Slovene language). User support is very satisfactory and responsive. Simple installation and does not require additional knowledge from colleagues.
    Incentivized
    Chose ISL Light
    At first we were impressed by how easy it is to get help from a remote partner. Later we found out that ISL Light is also a local product and we are happy to support local businesses.
    Incentivized
    Chose ISL Light
    While these are all good products and provide a solution in other use cases, at the time we were searching, ISL Light fit our use case best. It is a completely self-contained and privately hosted solution with a tool for each step, user contact, information gathering, remote …
    Incentivized
    Chose ISL Light
    ISL Light is easier to use, a speccilay at customer side.
    Incentivized
    Chose ISL Light
    While both apps have their strengths, we found ISL Light to be a better fit for our usecase.
    Incentivized
    Chose ISL Light
    Easier to use, easier to install and easier to manage. No dropping in connectivity and the GUI is much better than any other program.
    Incentivized
    Chose ISL Light
    We chose ISL Light because of ease of use for our customers and end users, as it's the fastest way of getting a connection to the mentioned user or PC. A big role also plays the reliability of secure connection.
    Incentivized
    Chose ISL Light
    Non-Subscription
    Incentivized
    Chose ISL Light
    ISL has better and simpler pricing also thie support is 10/10.
    Incentivized
    Chose ISL Light
    Overall functionality, ease of use and stability for unattended remote management
    Incentivized
    Chose ISL Light
    With ISL Light, I send a link to customers and they can set specific /particular passwords, and also with global password we can login to an unattended remote desktop.
    Incentivized
    Chose ISL Light
    When I performed a little market research I found out that ISL Light has great competitive pricing. Especially a major benefit for me personally, is that there is the possibility to purchase the license on per-credit use (besides per subscription).
    Also, on the technical side, …
    Incentivized
    Chose ISL Light
    The ability to install ISL Light on our own server and manage the connections securely ourselves made a huge impact on our decision. Other systems require cloud connectivity to third-party servers we cannot vouch for. ISL's licensing terms are very reasonable in comparison as …
    Incentivized
    Chose ISL Light
    It's easy to answer this. ISL Light has practical advantages with a normal or RDP connection. Always-on seems to work better for us and only one number to connect to a client is also more practical than entering numbers and passwords. Also, faster opening and always the …
    Incentivized
    Chose ISL Light
    Both of these other products are really good on the functional part. However, they are a little less good when it comes to easy connecting.
    Incentivized
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ISL LightTeamViewer
    Remote Administration
    Comparison of Remote Administration features of ISL Light and TeamViewer
    Feature
    ISL Light
    8.0
    63 Ratings
    TeamViewer
    8.4
    470 Ratings
    Screen sharing8.358 Ratings00 Ratings
    File transfer7.758 Ratings8.7440 Ratings
    Instant message7.647 Ratings8.5406 Ratings
    Secure remote access with Smart Card authentication8.014 Ratings00 Ratings
    Access to sleeping/powered-off computers6.745 Ratings7.9305 Ratings
    Over-the-Internet remote session8.659 Ratings00 Ratings
    Initiate remote control from mobile7.441 Ratings00 Ratings
    Remote management of servers & workstations8.551 Ratings00 Ratings
    Remote Active Directory® management8.717 Ratings00 Ratings
    Centralized management dashboard8.237 Ratings00 Ratings
    Session record8.243 Ratings8.5307 Ratings
    Annotations8.235 Ratings7.387 Ratings
    Monitoring and Alerts7.927 Ratings00 Ratings
    Multi-platform remote control8.247 Ratings00 Ratings
    User Ratings
    ISL LightTeamViewer
    Likelihood to Recommend
    8.6
    (64 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    10.0
    (64 ratings)
    Usability
    8.2
    (26 ratings)
    9.0
    (57 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    Performance
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    Support Rating
    9.1
    (3 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)