| Product | Rating | Most Used By | Product Summary | Starting Price |
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 ISL Light | Score9.6 out of 10 | Small Businesses (1-50 employees) | ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. | $418 per year (1 concurrent user) |
 Wayk Bastion (Discontinued) | Score9.1 out of 10 | N/A | Wayk Bastion is a self-hosted remote access management server for machines running Wayk Agent. All remote desktop connections made by technicians using Wayk Client are authorized and monitored with corresponding session audit trails. Allowing remote access is one thing, but keep track of who accessed what, when and for how long is just as important for security. Zero Trust Security Freedom Devolutions Gateway relay servers configured with Wayk Bastion ensure independence from… | $99.99 Per Technician |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on. | — | ||||||||||||||
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| ISL Light | Wayk Bastion (Discontinued) | |
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| Considered Both Products | No answer on this topic | Chose Wayk Bastion (Discontinued) RDM (Remote Desktop Manager) is our main remote connection application. Wayk Now, also from Devolutions, are a very well integrated with RDM and therefore it's a logical choice to also use Wayk Now. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| ISL Light | Wayk Bastion (Discontinued) | ||||||||||||||||||||||||||||||||||||||||||||||
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| ISL Light | Wayk Bastion (Discontinued) | |
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| Likelihood to Recommend | 8.6 | 9.1 |
| Likelihood to Renew | 9.1 | 10.0 |
| Usability | 8.2 | 9.0 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | 9.8 |
| Implementation Rating | 9.1 | - |
| Product Scalability | 9.1 | - |
