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Ivanti Neurons for ITSM vs. Nexthink

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ivanti Neurons for ITSM

    Score4.5 out of 10
    N/AIvanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat.N/A

    Nexthink

    Score7 out of 10
    N/ANexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.N/A
    Pricing
    Ivanti Neurons for ITSMNexthink
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ivanti Neurons for ITSMNexthink
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional Details——
    More Pricing Information
    Features
    Ivanti Neurons for ITSMNexthink
    Incident and problem management
    Comparison of Incident and problem management features of Ivanti Neurons for ITSM and Nexthink
    Feature
    Ivanti Neurons for ITSM
    7.6
    21 Ratings
    Nexthink
    -
    Ratings
    Organize and prioritize service tickets8.021 Ratings00 Ratings
    Expert directory7.019 Ratings00 Ratings
    Service restoration8.417 Ratings00 Ratings
    Self-service tools8.020 Ratings00 Ratings
    Subscription-based notifications7.015 Ratings00 Ratings
    ITSM collaboration and documentation8.020 Ratings00 Ratings
    ITSM reports and dashboards6.721 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Ivanti Neurons for ITSM and Nexthink
    Feature
    Ivanti Neurons for ITSM
    8.1
    19 Ratings
    Nexthink
    -
    Ratings
    Configuration mangement8.019 Ratings00 Ratings
    Asset management dashboard8.018 Ratings00 Ratings
    Policy and contract enforcement8.314 Ratings00 Ratings
    Change management
    Comparison of Change management features of Ivanti Neurons for ITSM and Nexthink
    Feature
    Ivanti Neurons for ITSM
    8.8
    18 Ratings
    Nexthink
    -
    Ratings
    Change requests repository8.618 Ratings00 Ratings
    Change calendar8.818 Ratings00 Ratings
    Service-level management9.015 Ratings00 Ratings
    User Ratings
    Ivanti Neurons for ITSMNexthink
    Likelihood to Recommend
    9.6
    (22 ratings)
    9.1
    (12 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (9 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.5
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (3 ratings)
    -
    (0 ratings)