Ivanti Neurons for ITSM vs. Spoke
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Ivanti Neurons for ITSM | Score4.5 out of 10 | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A |
 Spoke | Score9.1 out of 10 | N/A | Spoke, headquartered in San Francisco, offers their ticketing and request management app designed to support IT help desks, HR, or management with handling employee requests and assistance needs. | N/A |
| Ivanti Neurons for ITSM | Spoke | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Ivanti Neurons for ITSM | Spoke | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||||||||
| ITSM asset management |
| |||||||||||||||||||||||||
| Change management |
| |||||||||||||||||||||||||
| Ivanti Neurons for ITSM | Spoke | |
|---|---|---|
| Likelihood to Recommend | 9.6 | 8.4 |
| Likelihood to Renew | 9.9 | - |
| Usability | 7.8 | - |
| Support Rating | 9.0 | 8.0 |
| Contract Terms and Pricing Model | 8.5 | - |
| Professional Services | 8.0 | - |