Jenzabar ONE vs. PeopleSoft Campus Solutions

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

Campus Solutions is a solid product. It is used successfully by large and small institutions across the world. A fair amount of customization should be expected, as the delivered functions just aren't flexible enough for specific needs sometimes. If an institution has the developer bandwidth to support some customization, then this is a great product. It offers a seemingly never ending supply of efficient functions, such as Activity Guides, which allow the institution to assign desired tasks to end users, such as updating their emergency contact information. Students could be assigned a registration hold until they have completed their tasks.

Incentivized

• Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
• Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
• Jenzabar ONE is capable and adequate for student accounts and billing.

Incentivized

• Degree progress for students and tracking
• Tracking of course enrollment and progress for individual students
• Housing all things pertaining to each student as a whole
• Tracking students success as they reach graduation

Incentivized

• the Help system does not always correlate to the current version, so updating that with each update would be very helpful
• a method to test users' permission would be very helpful
• it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great

• The user interface can be way better
• Usability of the application should be improved.
• Data analytics and reporting functions should be improved upon

Incentivized

Jenzabar ONE is good at what it does. Given our discounting structure within the association of colleges and universities of which we are a member, the ROI on Jenzabar ONE beats the pants off anyone else's offerings. Switching horses mid-stream would be costly and difficult. Fortunately, Jenzabar ONE has the general capabilities we seek.

Incentivized

When you open a service request you will get contacted in short order. They will usually develop a patch or hot fix in a reasonable amount of time. You do usually need to keep the software updated and will want to be on the latest versions.

Incentivized

Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.

Incentivized

I used Banner previously and I think PeopleSoft Campus Solutions was so much more user friendly. I also found the reporting to be easier to access with CS. CS works well when paired with FMS and HCM. You can pretty much go full oracle and also implements database systems for data warehousing and even more detailed analysis. Due to the size of Oracle and PeopleSoft the amount of third party support also seems higher. I had also used Hobsons products before but find CS to be more robust than their offerings as well.

Incentivized

• Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
• The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.

• Retrieving information has been faster for us since we implemented Peoplesoft, this has enabled us to better serve our students and provide them with support and answer their questions in a timely fashion.
• Because of PS Campus Solutions, we have a central location to house student information making it easy to access info rather than having the information stored in multiple places all over the campus by different groups. This has tremendously improved our processes and made it very easy for us.
• Since Peoplesoft securely stores our data, we do not have issues with data security or questions from parents or students about fears of student information being leaked or falling into the wrong hands. This has helped us remain compliant and comply with FERPA regulations.

Incentivized