JivoChat vs. Tidio

• HD Video and Sound Faultless video overwork range
• One-contact to connect
• Rapidly relate get-together with both video and sound
• One-tick distant off offer
• Remote substance conferring to a tap of a capture
• Capable to urge together security
• Vigorous security settings guarantee interference-free get-togethers

Incentivized

It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application.

Incentivized

• Multiple channels of communication
• Great UI (User Interface)
• Team Email integration
• ChatBot integration (still missing Continually chatbot)
• Mobile and Desktop Apps

Incentivized

• Very intuitive interface and management.
• Scalable plans that don't require me to purchase features I don't need.
• Super simple chat bot administration.

Incentivized

• It should have option to answer recurring questions with AI
• Option to snooze chat for few minutes

Incentivized

• Unable to ban visitors by site referrer (spam sites)
• Chatbot conditional logic could be a bit simpler/cleaner
• Occasional issues with the desktop app (in browser never gives us trouble though)

Incentivized

It is user friendly and has almost all features required in a chat application.

Incentivized

We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which were basically missed sales opportunities. The live chat widget for the website made the loading speeds very long which resulted in bad performance metric scores. JivoChat looks like it's a good solution for all these.

Incentivized

While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product.

Incentivized

• track the time of the team
• increased efficiency
• Visualice why we miss the costumers

Incentivized

• Helped us get new deals from site visitors
• Helped us get renewals from current clients

Incentivized