JustCall vs. NetFortris (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
JustCall | Score6.3 out of 10 | Small Businesses (1-50 employees) | JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS… | $78 per month for 2 users (minimum) |
NetFortris (discontinued) | Score6.4 out of 10 | Mid-Size Companies (51-1,000 employees) | NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription. | — | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| JustCall | NetFortris (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 5.8 | 7.0 |
| Likelihood to Renew | - | 8.8 |
| Usability | 4.0 | 7.6 |
| Availability | - | 8.0 |
| Performance | - | 8.0 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 7.2 |
| Implementation Rating | - | 9.8 |
| Configurability | - | 9.7 |
| Ease of integration | - | 8.0 |
| Product Scalability | - | 8.1 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |