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JustCall vs. PhoneBurner

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JustCall

21 Reviews and Ratings

PhoneBurner

23 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    		JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    PhoneBurner

    Score8 out of 10
    Small Businesses (1-50 employees)
    		PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    Pricing
    JustCallPhoneBurner
    Editions & Modules
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    Offerings
    Pricing Offerings
    JustCallPhoneBurner
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
    More Pricing Information
    Community Pulse
    JustCallPhoneBurner
    Considered Both Products
    SaaS Labs
    Justin Angelson, Digital and AI Solution Expert
    Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development in Sales at Angelson Group (Marketing and Advertising, 1-10 employees)
    Chose JustCall
    I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill.

    Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other …
    Incentivized
    PhoneBurner
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    JustCallPhoneBurner
    Cloud PBX
    Comparison of Cloud PBX features of JustCall and PhoneBurner
    Feature
    JustCall
    4.8
    8 Ratings
    PhoneBurner
    -
    Ratings
    Multi-level Interactive Voice Response (IVR)3.48 Ratings00 Ratings
    Call reports5.08 Ratings00 Ratings
    Directory of employee names5.96 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of JustCall and PhoneBurner
    Feature
    JustCall
    6.2
    8 Ratings
    PhoneBurner
    -
    Ratings
    Answering rules5.98 Ratings00 Ratings
    Call recording5.97 Ratings00 Ratings
    Call park7.57 Ratings00 Ratings
    Call screening5.97 Ratings00 Ratings
    Message alerts5.97 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of JustCall and PhoneBurner
    Feature
    JustCall
    5.9
    7 Ratings
    PhoneBurner
    -
    Ratings
    Audio conferencing5.97 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of JustCall and PhoneBurner
    Feature
    JustCall
    5.9
    6 Ratings
    PhoneBurner
    -
    Ratings
    Mobile app for iOS5.95 Ratings00 Ratings
    Mobile app for Android5.96 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of JustCall and PhoneBurner
    Feature
    JustCall
    -
    Ratings
    PhoneBurner
    7.4
    8 Ratings
    Contact preview00 Ratings8.68 Ratings
    Dialer-CRM integration00 Ratings6.77 Ratings
    Call notes & tags00 Ratings5.87 Ratings
    Automatic call logging00 Ratings8.78 Ratings
    Core Dialer
    Comparison of Core Dialer features of JustCall and PhoneBurner
    Feature
    JustCall
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    Outbound dialing00 Ratings9.08 Ratings
    Inbound routing00 Ratings8.94 Ratings
    Custom caller ID00 Ratings9.07 Ratings
    Click-to-call00 Ratings9.36 Ratings
    Recorded voicemail drop00 Ratings9.87 Ratings
    Dialer contact import00 Ratings9.47 Ratings
    Campaign & list management00 Ratings9.47 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of JustCall and PhoneBurner
    Feature
    JustCall
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    Follow-up calls00 Ratings9.47 Ratings
    Dialer reporting & analytics00 Ratings8.78 Ratings
    Dialer compliance00 Ratings9.47 Ratings
    User Ratings
    JustCallPhoneBurner
    Likelihood to Recommend
    5.8
    (8 ratings)
    6.5
    (8 ratings)
    Usability
    4.0
    (1 ratings)
    9.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (5 ratings)