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JustCall vs. Rakuten Viber

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JustCall

21 Reviews and Ratings

Rakuten Viber

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    		JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Rakuten Viber

    Score9.8 out of 10
    		N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    JustCallRakuten Viber
    Editions & Modules
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    JustCallRakuten Viber
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.—
    More Pricing Information
    Features
    JustCallRakuten Viber
    Cloud PBX
    Comparison of Cloud PBX features of JustCall and Rakuten Viber
    Feature
    JustCall
    4.8
    8 Ratings
    Rakuten Viber
    9.5
    13 Ratings
    Multi-level Interactive Voice Response (IVR)3.48 Ratings9.78 Ratings
    Call reports5.08 Ratings9.89 Ratings
    Directory of employee names5.96 Ratings9.78 Ratings
    Hosted PBX00 Ratings9.56 Ratings
    User templates00 Ratings8.87 Ratings
    Call Management
    Comparison of Call Management features of JustCall and Rakuten Viber
    Feature
    JustCall
    6.2
    8 Ratings
    Rakuten Viber
    9.3
    15 Ratings
    Answering rules5.98 Ratings9.59 Ratings
    Call recording5.97 Ratings9.79 Ratings
    Call park7.57 Ratings8.84 Ratings
    Call screening5.97 Ratings8.89 Ratings
    Message alerts5.97 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of JustCall and Rakuten Viber
    Feature
    JustCall
    5.9
    7 Ratings
    Rakuten Viber
    9.6
    13 Ratings
    Audio conferencing5.97 Ratings9.713 Ratings
    Video conferencing00 Ratings9.513 Ratings
    Video screen sharing00 Ratings9.05 Ratings
    Instant messaging00 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of JustCall and Rakuten Viber
    Feature
    JustCall
    5.9
    6 Ratings
    Rakuten Viber
    10.0
    18 Ratings
    Mobile app for iOS5.95 Ratings10.017 Ratings
    Mobile app for Android5.96 Ratings10.017 Ratings
    User Ratings
    JustCallRakuten Viber
    Likelihood to Recommend
    5.8
    (8 ratings)
    9.6
    (18 ratings)
    Usability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (7 ratings)