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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kaseya VSA

    Score7.7 out of 10
    N/AKaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    Kaseya VSATeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Kaseya VSATeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Kaseya VSATeamViewer
    Considered Both Products
    Kaseya
    Chose Kaseya VSA
    Kaseya is the worst remote desktop software I have ever used. I could never understand why I constantly was unable to connect to our remote desktops. Not being able to do my work, the lackluster customer service, and the constant complaints from my workers is the reason why we …
    Incentivized
    Chose Kaseya VSA
    The way LabTech integrates with ScreenConnect and TeamViewer is just SO much better than Kaseya.
    I feel like Kaseya is a bit more intuitive though as opposed to LabTech that you should probably get some real training for.
    Scripting in LabTech is more reliable. I've never had a …
    Incentivized
    Chose Kaseya VSA
    We looked at several options besides Kaseya in the beginning of our research process. We preferred the layout, support, and overall feature rich platform of Kaseya to some of their competitors. We also liked the ability to grow with Kaseya as needed and the ability to add …
    Incentivized
    TeamViewer
    Chose TeamViewer
    TeamViewer is the middle-man between the enterprise tool Kaseya NOC Services and the lightweight tool LogMeIn Pro. TeamViewer provides the functionality of monitoring and reporting while easy to use and easy to deploy - sometimes with one click on a button you're connected. …
    Incentivized
    Chose TeamViewer
    Mac users prefer TeamViewer over both of these hands down, and it is only slightly better on windows. TeamViewer is still far easier to use and more robust. Also, Kaseya suffered a significant breach. Splashtop is more difficult to establish connections with, especially on …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Kaseya VSATeamViewer
    Application Performance Management
    Comparison of Application Performance Management features of Kaseya VSA and TeamViewer
    Feature
    Kaseya VSA
    7.5
    1 Ratings
    TeamViewer
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery7.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Kaseya VSA and TeamViewer
    Feature
    Kaseya VSA
    6.7
    13 Ratings
    TeamViewer
    -
    Ratings
    Remote monitoring9.013 Ratings00 Ratings
    Network device monitoring8.013 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Kaseya VSA and TeamViewer
    Feature
    Kaseya VSA
    7.5
    12 Ratings
    TeamViewer
    -
    Ratings
    Patch Management8.012 Ratings00 Ratings
    Policy-based automation9.012 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Kaseya VSA and TeamViewer
    Feature
    Kaseya VSA
    6.8
    1 Ratings
    TeamViewer
    -
    Ratings
    Attended device access8.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Virtual device access9.01 Ratings00 Ratings
    Multiple-display support1.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Kaseya VSA and TeamViewer
    Feature
    Kaseya VSA
    -
    Ratings
    TeamViewer
    8.4
    470 Ratings
    File transfer00 Ratings8.7440 Ratings
    Instant message00 Ratings8.5406 Ratings
    Access to sleeping/powered-off computers00 Ratings7.9305 Ratings
    Session record00 Ratings8.5307 Ratings
    Annotations00 Ratings7.387 Ratings
    User Ratings
    Kaseya VSATeamViewer
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (64 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    5.5
    (8 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)