Keatext vs. Medallia
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keatext | Score8.8 out of 10 | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
 Medallia | Score8 out of 10 | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Keatext | Medallia | |
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| Likelihood to Recommend | 9.1 | 9.2 |
| Usability | - | 9.0 |
| Support Rating | - | 7.0 |