JazzHR vs. KeldairHR

Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.

Incentivized

I am not an HR expert, however the recruitment process has recently been given to me as a part of our marketing and communications efforts. As someone who is not a seasoned professional in the hiring process, Hyrell has been a godsend. It allows me to manage the process and screen applicants very easily, provides automated templates for different stages throughout the hiring process, and offers great reporting options to gain insight into the effectiveness of our efforts. For these reasons, I would say Hyrell is particularly well-suited for a small business where employees may have to wear several hats and may not necessarily be HR professionals

• Customizable fields for the applicant/candidate process.
• Easily tag managers on comments for candidates.
• Send emails to candidates easily through the system.
• Easy to see duplicate candidates and delete or merge their files.
• Can assign stars to candidates and managers can vote on a candidate through the system.
• Can set up Questionnaires to help screen candidates.

Incentivized

• Very accessible customer support - if I need help getting the posting the way I want it, they are there.
• Regularly scheduled training seminars - if you want to learn more about the program and its features, sign up.
• Responsive technical support - when I find glitches, they will work on it until they resolve it.

• Better candidate search capabilities. (For example, I would like to search "Erika P" to show all the people named "Erika" and last name "P" - other companies had advanced search functions, but it wasn't worth 2-5X the cost.)
• Calculating Time in each WorkFlow stage. (Jazz has great reporting for how long it takes to Advance a candidate, Interview a candidate, Hire a candidate, or Not hire a candidate. It would be great to add some reporting within each workflow stage.)

• Pre-built reports.
• Candidate profiles and ability for candidates to sign up for job alerts.
• No longer a "stream" on the main dashboard to provide an overview of everything occurring in all jobs. Now, we are required to go into each individual job for that stream. This is a change from the old system.

Incentivized

It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use

No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!

It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.

Incentivized

It is NOT OFTEN that one gets in marriage what one is promised in courtship. Our business relationship with Hyrell has proven to be on sound footing, as Hyrell lives up to what they state in their first meeting with a potential business partner.

I have never had an issue.

Consistent performance. Continuous software improvement. Excellent customer service.

Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.

Incentivized

I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.

Emily is great at explaining!

It worked well!

A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.

Incentivized

Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.

[JazzHR] is a good solution that is still being updated and improved but is not a full suite that could support all businesses and needs. It is a good solution for businesses with specific needs.

Incentivized

Hyrell was much easier to use, cheaper and the support from the team has been outstanding. When this was launched, we had each of our managers attend an online webinar. If they were unable to view this, then there have been monthly training sessions available as well as one-on-one help for the less techy folks in the company.

Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)

• This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
• Trees are being saved since we don't have to print as much! :)
• Consistency is so important in the HR field. Jazz HR makes this easy.

Incentivized

• My client has found very strong candidates much quicker than ever before. This has provided the foundations for the desired business growth.
• The quality of the candidates coming from this platform has energized the company. Recruiting can be a dull game for many managers, but with Hyrell they see it as opportunity to easily and quickly find the right candidate to help them achieve their goals.
• It has provided much more confidence to the company that they will be able to find the resources they need to successfully grow while they implement their business plan. It has enabled projects and plans to move forward to ready the company for its mission.