KeldairHR vs. Workday Human Capital Management

I am not an HR expert, however the recruitment process has recently been given to me as a part of our marketing and communications efforts. As someone who is not a seasoned professional in the hiring process, Hyrell has been a godsend. It allows me to manage the process and screen applicants very easily, provides automated templates for different stages throughout the hiring process, and offers great reporting options to gain insight into the effectiveness of our efforts. For these reasons, I would say Hyrell is particularly well-suited for a small business where employees may have to wear several hats and may not necessarily be HR professionals

I would say it's well suited in every environment because I think it does so much. It's like the holy grail of HRIS systems is what I like to call it because thinking about all parts of the employee lifecycle, it lives here in Workday Human Capital Management. So I love the fact that you can do the people data analytics, you can store employee records, the talent acquisition pieces there. I'm thinking I can't think of anything negative right now except for the fact that I can't drill down into the data for the people analytics side. Other than that, I think it's literally, yeah, the holy grail of HRIS systems, I love it and I would highly recommend it.

Incentivized

• Very accessible customer support - if I need help getting the posting the way I want it, they are there.
• Regularly scheduled training seminars - if you want to learn more about the program and its features, sign up.
• Responsive technical support - when I find glitches, they will work on it until they resolve it.

• Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
• The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
• To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.

Incentivized

• Pre-built reports.
• Candidate profiles and ability for candidates to sign up for job alerts.
• No longer a "stream" on the main dashboard to provide an overview of everything occurring in all jobs. Now, we are required to go into each individual job for that stream. This is a change from the old system.

Incentivized

• The web interface is awful
• Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
• Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
• Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?

Incentivized

No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!

It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer

Incentivized

It is NOT OFTEN that one gets in marriage what one is promised in courtship. Our business relationship with Hyrell has proven to be on sound footing, as Hyrell lives up to what they state in their first meeting with a potential business partner.

Overall this is a highly useable product. It does require continual use to stay current on changes in the User Interface and functionality, but as noted earlier, this is a reasonable trade-off for the rapid rate of improvement. It is very user friendly and the templated business processes prevents the system from becoming overly complicated

I have never had an issue.

In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.

Consistent performance. Continuous software improvement. Excellent customer service.

From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant

I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.

Support is provided by OneSource, the reseller. They really have no expertise and their level of technical expertise is poor. When we went to our training, the room was filled with OneSource people going through the same training. We finished training in 1 day, they took 4 days. They are hardly experts. Workday has come out with two more releases since then and Onesource have doubled in size in the last year – so it’s hard to see how they can keep up.

There is an online community/portal that is pretty good. There is however no easy answer to “guided completion”

Emily is great at explaining!

Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real

It worked well!

I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training

Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.

We had a small team - 5 of us total. It would have been nice to have a little larger team, but we made it work. Definitely helped that for our first payroll our 3rd party partner OSV was onsight. This minimized issues.

Incentivized

Hyrell was much easier to use, cheaper and the support from the team has been outstanding. When this was launched, we had each of our managers attend an online webinar. If they were unable to view this, then there have been monthly training sessions available as well as one-on-one help for the less techy folks in the company.

The workday human capital management stacks up against ADP due to the overall different features that we have got in a single platform. With Workday HCM, we do not have to select multiple vendors or tools to manage employees, salary details, career progress, etc. Also, the workday human capital management is very easy to use in all the different use cases that I mentioned above.

Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)

Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction

• My client has found very strong candidates much quicker than ever before. This has provided the foundations for the desired business growth.
• The quality of the candidates coming from this platform has energized the company. Recruiting can be a dull game for many managers, but with Hyrell they see it as opportunity to easily and quickly find the right candidate to help them achieve their goals.
• It has provided much more confidence to the company that they will be able to find the resources they need to successfully grow while they implement their business plan. It has enabled projects and plans to move forward to ready the company for its mission.

• To get the most value out of all possible automation in Workday you really need to use a lot of their modules, otherwise you may not be able to solve for some pretty important and necessary needs.
• The system maintenance is way more than what I have seen with some other systems and therefore you need a quite large team dedicated to it.
• The ability to automate a lot of administrative tasks and the ability for employee and manager self-service definitely create a lot of opportunity for HR to spent time and effort elsewhere. A lot of the automation that can be leveraged in Workday also allows for eliminating third party vendors as well as the cost of their maintenance and integrations.

Incentivized