Kissmetrics vs. Piano Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kissmetrics | Score9.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation. | $150 per month |
 Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
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| Entry-level Setup Fee | $1,500 per installation | $430 per server calls consumption | ||||||||||||||
| Additional Details | What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified. | — | ||||||||||||||
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| Kissmetrics | Piano Analytics | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 8.0 |
| Likelihood to Renew | 7.4 | 8.0 |
| Usability | 7.1 | 8.3 |
| Availability | 8.3 | 9.5 |
| Performance | 8.5 | 9.0 |
| Support Rating | 9.0 | 9.0 |
| In-Person Training | 9.1 | 5.0 |
| Online Training | 8.6 | - |
| Implementation Rating | 7.3 | 8.0 |
| Configurability | - | 9.0 |
| Product Scalability | - | 8.0 |
| Vendor post-sale | - | 6.0 |
| Vendor pre-sale | - | 8.0 |