TrustRadius: an HG Insights company

Kissmetrics vs. Webtrends Analytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Webtrends Analytics

    Score4.4 out of 10
    N/AWebTrends provides an enterprise web analytics platform and, according to Forrester, has a strong focus on support for mobile and social channels and a very open platform. Webtrends competes directly with Adobe Site Catalyst, IBM Coremetrics. and comScore DigitalAnalytix.N/A
    Pricing
    KissmetricsWebtrends Analytics
    Editions & Modules
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    No answers on this topic
    Offerings
    Pricing Offerings
    KissmetricsWebtrends Analytics
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$1,500 per installationNo setup fee
    Additional DetailsWhat are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.—
    More Pricing Information
    Community Pulse
    KissmetricsWebtrends Analytics
    Considered Both Products
    Kissmetrics
    No answer on this topic
    Webtrends
    Chose Webtrends Analytics
    We currently use WebTrends, Google Analytics, Kissmetrics and ClickTale. I would like us to consolidate our activities to be focused on just Webtrends as it covers all of the requirements we have very well.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    KissmetricsWebtrends Analytics
    Likelihood to Recommend
    8.9
    (48 ratings)
    7.1
    (30 ratings)
    Likelihood to Renew
    7.4
    (27 ratings)
    5.4
    (25 ratings)
    Usability
    7.1
    (6 ratings)
    5.4
    (7 ratings)
    Availability
    8.3
    (6 ratings)
    9.0
    (4 ratings)
    Performance
    8.5
    (6 ratings)
    8.2
    (3 ratings)
    Support Rating
    9.0
    (9 ratings)
    8.8
    (8 ratings)
    In-Person Training
    9.1
    (1 ratings)
    9.7
    (3 ratings)
    Online Training
    8.6
    (3 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    9.9
    (5 ratings)
    Configurability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)