TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Kixie

    Score9 out of 10
    N/AKixie is a telephony and VoIP software solution from Kixie.N/A
    Pricing
    JustCallKixie
    Editions & Modules
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Custom Plan
    Custom Pricing
    Offerings
    Pricing Offerings
    JustCallKixie
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
    More Pricing Information
    Community Pulse
    JustCallKixie
    Considered Both Products
    SaaS Labs
    Chose JustCall
    I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill.

    Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other …
    Incentivized
    Chose JustCall
    We left JustCall for Aircall. Aircall, in some cases, had a better integration with Hubspot, but for us that was the only redeeming quality. That integration, though important, was not enough to convince us to stay with JustCall. In my opinion, the Aircall UX/UI, feature set …
    Incentivized
    Kixie
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    JustCallKixie
    Cloud PBX
    Comparison of Cloud PBX features of JustCall and Kixie
    Feature
    JustCall
    4.8
    8 Ratings
    Kixie
    -
    Ratings
    Multi-level Interactive Voice Response (IVR)3.48 Ratings00 Ratings
    Call reports5.08 Ratings00 Ratings
    Directory of employee names5.96 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of JustCall and Kixie
    Feature
    JustCall
    6.2
    8 Ratings
    Kixie
    -
    Ratings
    Answering rules5.98 Ratings00 Ratings
    Call recording5.97 Ratings00 Ratings
    Call park7.57 Ratings00 Ratings
    Call screening5.97 Ratings00 Ratings
    Message alerts5.97 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of JustCall and Kixie
    Feature
    JustCall
    5.9
    7 Ratings
    Kixie
    -
    Ratings
    Audio conferencing5.97 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of JustCall and Kixie
    Feature
    JustCall
    5.9
    6 Ratings
    Kixie
    -
    Ratings
    Mobile app for iOS5.95 Ratings00 Ratings
    Mobile app for Android5.96 Ratings00 Ratings
    User Ratings
    JustCallKixie
    Likelihood to Recommend
    5.8
    (8 ratings)
    9.0
    (3 ratings)
    Usability
    4.0
    (1 ratings)
    9.0
    (1 ratings)