Insightly vs. Less Annoying CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Insightly	Score7.4 out of 10	N/A	Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.	$348 per year per user
Less Annoying CRM	Score9.7 out of 10	N/A	Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.	$15 per month per user

The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Community Pulse
Key User Insights
	Insightly	Less Annoying CRM
Considered Both Products	Unbounce No answer on this topic	Less Annoying CRM Dave Fisk Sales in Sales at Brasch Environmental Technologies (Electrical & Electronic Manufacturing, 1-10 employees) Chose Less Annoying CRM Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product … Incentivized Helpful? Lafayette SIlva National Operations Manager in Product Management at Apex Protect GPS (Automotive, 1-10 employees) Chose Less Annoying CRM Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and … Incentivized Helpful? Jenny Steadman Publisher/Owner in Marketing at Macaroni Kid Cleveland East (Marketing and Advertising, 1-10 employees) Chose Less Annoying CRM We used Insightly for a while and it is a great product but way too robust for us. The customization of LACRM can't be beat. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Insightly

Less Annoying CRM

Comparison of Sales Force Automation features of Insightly and Less Annoying CRM
Feature	Insightly 7.3 400 Ratings	Less Annoying CRM 9.2 49 Ratings
Customer data management / contact management	8.6383 Ratings	10.048 Ratings
Workflow management	6.6351 Ratings	8.541 Ratings
Territory management	6.874 Ratings	8.819 Ratings
Opportunity management	8.7349 Ratings	10.036 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.7357 Ratings	8.939 Ratings
Contract management	6.521 Ratings	9.019 Ratings
Quote & order management	8.364 Ratings	8.815 Ratings
Interaction tracking	5.8312 Ratings	10.033 Ratings
Channel / partner relationship management	7.724 Ratings	9.119 Ratings

Comparison of Customer Service & Support features of Insightly and Less Annoying CRM
Feature	Insightly 7.1 13 Ratings	Less Annoying CRM 10.0 41 Ratings
Case management	7.011 Ratings	10.036 Ratings
Call center management	7.28 Ratings	00 Ratings
Help desk management	7.19 Ratings	10.037 Ratings

Comparison of Marketing Automation features of Insightly and Less Annoying CRM
Feature	Insightly 4.9 312 Ratings	Less Annoying CRM 8.8 29 Ratings
Lead management	5.3298 Ratings	8.928 Ratings
Email marketing	4.4245 Ratings	8.616 Ratings

Comparison of CRM Project Management features of Insightly and Less Annoying CRM
Feature	Insightly 6.2 385 Ratings	Less Annoying CRM 9.0 40 Ratings
Task management	6.3374 Ratings	10.039 Ratings
Billing and invoicing management	6.039 Ratings	00 Ratings
Reporting	6.4321 Ratings	8.128 Ratings

Comparison of CRM Reporting & Analytics features of Insightly and Less Annoying CRM
Feature	Insightly 7.5 343 Ratings	Less Annoying CRM 9.1 27 Ratings
Forecasting	7.092 Ratings	9.213 Ratings
Pipeline visualization	8.0321 Ratings	9.024 Ratings
Customizable reports	7.5307 Ratings	9.020 Ratings

Comparison of Customization features of Insightly and Less Annoying CRM
Feature	Insightly 6.2 345 Ratings	Less Annoying CRM 9.0 41 Ratings
Custom fields	6.5344 Ratings	9.140 Ratings
Custom objects	6.0105 Ratings	00 Ratings
Scripting environment	6.86 Ratings	8.97 Ratings
API for custom integration	5.5178 Ratings	9.16 Ratings

Comparison of Security features of Insightly and Less Annoying CRM
Feature	Insightly 8.0 295 Ratings	Less Annoying CRM 9.9 25 Ratings
Single sign-on capability	7.8262 Ratings	00 Ratings
Role-based user permissions	8.2197 Ratings	9.925 Ratings

Comparison of Social CRM features of Insightly and Less Annoying CRM
Feature	Insightly 7.4 90 Ratings	Less Annoying CRM - Ratings
Social data	6.825 Ratings	00 Ratings
Social engagement	8.078 Ratings	00 Ratings

Comparison of Integrations with 3rd-party Software features of Insightly and Less Annoying CRM
Feature	Insightly 6.0 146 Ratings	Less Annoying CRM 8.2 5 Ratings
Marketing automation	6.9146 Ratings	8.25 Ratings
Compensation management	5.14 Ratings	00 Ratings

Comparison of Platform features of Insightly and Less Annoying CRM
Feature	Insightly 4.8 310 Ratings	Less Annoying CRM 9.6 26 Ratings
Mobile access	4.8310 Ratings	9.626 Ratings

User Ratings
	Insightly	Less Annoying CRM
Likelihood to Recommend	7.1 (420 ratings)	10.0 (49 ratings)
Likelihood to Renew	9.2 (33 ratings)	9.1 (1 ratings)
Usability	7.4 (156 ratings)	10.0 (35 ratings)
Availability	9.0 (6 ratings)	- (0 ratings)
Performance	7.9 (25 ratings)	- (0 ratings)
Support Rating	8.9 (34 ratings)	9.4 (29 ratings)
In-Person Training	9.1 (1 ratings)	- (0 ratings)
Online Training	9.0 (8 ratings)	- (0 ratings)
Implementation Rating	8.2 (26 ratings)	9.1 (1 ratings)
Configurability	9.9 (18 ratings)	- (0 ratings)
Contract Terms and Pricing Model	8.4 (3 ratings)	- (0 ratings)
Ease of integration	9.0 (10 ratings)	- (0 ratings)
Product Scalability	9.0 (9 ratings)	- (0 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	9.1 (3 ratings)	- (0 ratings)
Vendor pre-sale	7.8 (3 ratings)	- (0 ratings)

Insightly vs. Less Annoying CRM

Insightly

Less Annoying CRM

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