Less Annoying CRM vs. Really Simple Systems

Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Less Annoying CRM	Score 9.7 out of 10	N/A	Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.	$15 per month per user
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records

Pricing

Less Annoying CRM

Really Simple Systems

Editions & Modules

Always: $15
per month per user

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
Less Annoying CRM	Really Simple Systems
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

All plans include free customer support and setup help.

More Pricing Information

Community Pulse
	Less Annoying CRM	Really Simple Systems
Considered Both Products	Less Annoying CRM BH Bob Hastings CEO Chose Less Annoying CRM Less Annoying CRM has such a small learning curve compared to all of the others. Incentivized Helpful? Dennis Hennessy President Chose Less Annoying CRM Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things … Incentivized Helpful? Henrik Kjellberg Sales Director Chose Less Annoying CRM No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help. Incentivized Helpful? Ginny Schlosser, MBA Investment Advisor Representative Chose Less Annoying CRM ease of use, fixed monthly fee, customer support Incentivized Helpful? MS Marty Slone Executive Director WARRIORS SOAR Chose Less Annoying CRM I used Salesforce in the past when I worked for a large corporation. Less Annoying CRM seems to be more user friendly and very simple to implement Incentivized Helpful? Dr. Jim Salvucci President Chose Less Annoying CRM The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning … Incentivized Helpful? Judy Tebow Owner Chose Less Annoying CRM We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also … Incentivized Helpful? PB Paul Burch Business Development Chose Less Annoying CRM HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you … Incentivized Helpful? Michael Cline Sales Chose Less Annoying CRM All others were way too complicated for our needs Incentivized Helpful? DF Dave Fisk Sales Chose Less Annoying CRM Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product … Incentivized Helpful? W. Pierce Johnson Owner Chose Less Annoying CRM I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will … Incentivized Helpful? Kevin Kalbac Agency Sales Manager Chose Less Annoying CRM I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the … Incentivized Helpful? SF Stacy Feeney Sales Chose Less Annoying CRM I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not … Incentivized Helpful? SK Susan Kimelman Event Director Chose Less Annoying CRM Easier, less expensive, easy to implement, great training. Incentivized Helpful? DG Danny Garcia CEO (Chief Executive Officer) Chose Less Annoying CRM keap does better if you want to spend the money to create fully automated campaigns. If you want a CRM that helps manage prospect and clients Less Annoying CRM wins Incentivized Helpful? Lafayette SIlva National Operations Manager Chose Less Annoying CRM Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and … Incentivized Helpful? Patrick Grogan Broker Chose Less Annoying CRM I chose Less Annoying CRM based on the price at first. Incentivized Helpful? Gray Kinney Owner Chose Less Annoying CRM LAC Is non-bloatware, I dod not need the whole house, just the kitchen sink! Incentivized Helpful? DL Darrell Linderman Sales Manager Chose Less Annoying CRM We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM I have used 5 separate CRM's in my career and Less Annoying CRM is the best due to it's simplicity and scope of knowledge that can be stored and retrieved. The amazing thing is it COSTS LESS. Tech support is great and you don't need to hire an outside firm to fix or set up … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM We looked at Industry CRM software but they were all too complicated and difficult to navigate and needed extensive training, Incentivized Helpful? Melissa Stockton Partner Chose Less Annoying CRM It was 4 years ago, I do not remember what we evaluated. Incentivized Helpful? Charles Harte President Chose Less Annoying CRM Less Annoying CRM is far less expensive and not burdened with lots of useless (for me) features. It has exactly what I need and is very easy to use. Further, tech support is easily accessed and available. Incentivized Helpful? Kira Solomon Owner & Travel Professional Chose Less Annoying CRM It's much more easy to navigate. Better website. Better overall look. More organized. Incentivized Helpful?	Really Simple Systems Verified User Anonymous Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Incentivized Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems Goldmine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Incentivized Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. salesforce doesn't provide a lot of back office support and is very expensive. Incentivized Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Incentivized Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Incentivized Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Incentivized Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Incentivized Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Incentivized Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Incentivized Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Incentivized Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Incentivized Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?

Features

Less Annoying CRM

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Less Annoying CRM 9.2 Ratings 18% above category average	Really Simple Systems 7.2 Ratings 7% below category average
Customer data management / contact management	10.00 Ratings	7.80 Ratings
Workflow management	8.60 Ratings	7.10 Ratings
Territory management	8.80 Ratings	6.90 Ratings
Opportunity management	10.00 Ratings	7.70 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.80 Ratings	6.30 Ratings
Contract management	9.00 Ratings	00 Ratings
Quote & order management	8.80 Ratings	00 Ratings
Interaction tracking	10.00 Ratings	7.50 Ratings
Channel / partner relationship management	9.10 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Less Annoying CRM 10.0 Ratings 28% above category average	Really Simple Systems 7.2 Ratings 5% below category average
Case management	10.00 Ratings	7.40 Ratings
Help desk management	10.00 Ratings	7.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Less Annoying CRM 8.7 Ratings 14% above category average	Really Simple Systems 7.1 Ratings 7% below category average
Lead management	8.90 Ratings	7.00 Ratings
Email marketing	8.50 Ratings	7.20 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Less Annoying CRM 9.1 Ratings 18% above category average	Really Simple Systems 7.0 Ratings 8% below category average
Task management	10.00 Ratings	7.10 Ratings
Reporting	8.20 Ratings	6.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Less Annoying CRM 9.1 Ratings 18% above category average	Really Simple Systems 6.5 Ratings 15% below category average
Forecasting	9.20 Ratings	6.30 Ratings
Pipeline visualization	9.00 Ratings	6.30 Ratings
Customizable reports	9.00 Ratings	6.80 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Less Annoying CRM 9.0 Ratings 18% above category average	Really Simple Systems 6.8 Ratings 10% below category average
Custom fields	9.10 Ratings	7.10 Ratings
Scripting environment	8.90 Ratings	00 Ratings
API for custom integration	9.10 Ratings	6.50 Ratings
Custom objects	00 Ratings	6.80 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Less Annoying CRM 8.2 Ratings 11% above category average	Really Simple Systems - Ratings
Marketing automation	8.20 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Less Annoying CRM 9.7 Ratings 28% above category average	Really Simple Systems 6.8 Ratings 8% below category average
Mobile access	9.70 Ratings	6.80 Ratings

Security

Comparison of Security features of Product A and Product B
	Less Annoying CRM 9.9 Ratings 17% above category average	Really Simple Systems 7.7 Ratings 8% below category average
Role-based user permissions	9.90 Ratings	7.70 Ratings

Best Alternatives
	Less Annoying CRM	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Less Annoying CRM	Really Simple Systems
Likelihood to Recommend	10.0 (0 ratings)	7.6 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	9.1 (0 ratings)
Usability	10.0 (0 ratings)	7.8 (0 ratings)
Support Rating	9.4 (0 ratings)	8.0 (0 ratings)
Implementation Rating	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Less Annoying CRM	Really Simple Systems
Likelihood to Recommend	Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised Henrik Kjellberg Sales Director Read full review	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review
Pros	Simple, intuitive usage Daily agenda emails Ease of moving calendar / action items around, closing out Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone! Kevin Kalbac Agency Sales Manager Read full review	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review
Cons	The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended. I really don't have anything else to add. LACRM is perfect for us. Jenny Steadman Publisher/Owner Read full review	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review
Likelihood to Renew	Excellent product which meets my needs of a complex industry W. Pierce Johnson Owner Read full review	No answers on this topic
Usability	I knew nothing about CRMs, and within a day of purchasing Less Annoying CRM, I was able to set up my contacts list with custom fields. After a brief call to Customer Service, I was able to set up my first pipelines and understand how to use them. This CRM is so simple to use, and extremely versatile. Incentivized Carolyn Cates Songwriter Read full review	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Support Rating	Customer support is fantastic with these guys, they’re always very prompt to answer, and the team is very personable and easy to work with. I can’t really say much more than that, my interactions have been fairly limited, but what interactions I had, I can see without a shadow of a doubt they were very enjoyable and swift in resolving my issues. Lafayette SIlva National Operations Manager Read full review	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Implementation Rating	After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed W. Pierce Johnson Owner Read full review	No answers on this topic
Alternatives Considered	Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things to show how smart the engineers that designed it were. Dennis Hennessy President Read full review	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review
Return on Investment	Not just storage of information, but utilizing that information to build stronger relationships with clients Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales! DL Darrell Linderman Sales Manager Read full review	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review
ScreenShots	Less Annoying CRM Screenshots	Really Simple Systems Screenshots