TrustRadius: an HG Insights company

LexisNexis InterAction+ vs. Meltwater

Save this comparison

Save this comparison

LexisNexis InterAction+

12 Reviews and Ratings

Meltwater

168 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    		N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    Meltwater

    Score8.1 out of 10
    		N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A
    Pricing
    LexisNexis InterAction+Meltwater
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LexisNexis InterAction+Meltwater
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    LexisNexis InterAction+Meltwater
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    Meltwater
    -
    Ratings
    Customer data management / contact management8.01 Ratings00 Ratings
    Workflow management3.01 Ratings00 Ratings
    Territory management3.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Interaction tracking3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    Meltwater
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    Meltwater
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    Meltwater
    -
    Ratings
    Task management5.01 Ratings00 Ratings
    Billing and invoicing management4.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    Meltwater
    -
    Ratings
    Forecasting4.01 Ratings00 Ratings
    Pipeline visualization4.01 Ratings00 Ratings
    Customizable reports5.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    Meltwater
    -
    Ratings
    Custom fields4.01 Ratings00 Ratings
    Custom objects4.01 Ratings00 Ratings
    Scripting environment4.01 Ratings00 Ratings
    API for custom integration5.01 Ratings00 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    Meltwater
    -
    Ratings
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    Meltwater
    -
    Ratings
    Social data4.01 Ratings00 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    Meltwater
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and Meltwater
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    Meltwater
    -
    Ratings
    Mobile access5.01 Ratings00 Ratings
    User Ratings
    LexisNexis InterAction+Meltwater
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.0
    (73 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (9 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)