Lifesize CxEngage vs. Webex Contact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Lifesize CxEngage | Score7.8 out of 10 | N/A | CxEngage is a cloud contact center solution designed to meet users' needs and work in their environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in-the-cloud’ platform to deliver unified visibility across voice, video, and digital channels. CxEngage is designed to just work anywhere, and to be implemented in a few days or weeks. | $85 per month per user |
 Webex Contact Center | Score9 out of 10 | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A |
| Lifesize CxEngage | Webex Contact Center | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Workforce Optimization (WFO) |
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| Lifesize CxEngage | Webex Contact Center | |
|---|---|---|
| Likelihood to Recommend | 7.7 | 8.8 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 8.5 |
| Implementation Rating | 8.2 | - |