Lifesize CxEngage vs. Zendesk Talk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Lifesize CxEngage | Score7.8 out of 10 | N/A | CxEngage is a cloud contact center solution designed to meet users' needs and work in their environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in-the-cloud’ platform to deliver unified visibility across voice, video, and digital channels. CxEngage is designed to just work anywhere, and to be implemented in a few days or weeks. | $85 per month per user |
Zendesk Talk | Score8.6 out of 10 | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
| Lifesize CxEngage | Zendesk Talk | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Lifesize CxEngage | Zendesk Talk | |
|---|---|---|
| Likelihood to Recommend | 7.7 | 9.9 |
| Usability | - | 10.0 |
| Support Rating | - | 5.0 |
| Implementation Rating | 8.2 | - |