| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogicMonitor | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications. | N/A |
 ServiceNow IT Operations Management | Score9 out of 10 | N/A | Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. | N/A |
| LogicMonitor | ServiceNow IT Operations Management | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| LogicMonitor | ServiceNow IT Operations Management | |
|---|---|---|
| Considered Both Products | Chose LogicMonitor LogicMonitor does config saves and netflow out-of-the-box, while other products we have evaluated did not. That is a huge advantage in my business, as we sell these two things as a service. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| LogicMonitor | ServiceNow IT Operations Management | |
|---|---|---|
| Likelihood to Recommend | 9.6 | 9.5 |
| Likelihood to Renew | 6.7 | - |
| Usability | 8.3 | 8.0 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.3 | - |
| In-Person Training | 8.2 | - |
| Online Training | 7.3 | - |
| Implementation Rating | 9.8 | - |
| Configurability | 9.1 | - |
| Contract Terms and Pricing Model | 7.4 | - |
| Ease of integration | 7.3 | - |
| Product Scalability | 9.1 | - |
| Professional Services | 7.6 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
