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LogMeIn Pro by GoTo vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Pro by GoTo

    Score9.3 out of 10
    N/AN/A

    $30

    per month

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    LogMeIn Pro by GoToZoho Assist
    Editions & Modules
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    LogMeIn Pro by GoToZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans are billed annually.—
    More Pricing Information
    Community Pulse
    LogMeIn Pro by GoToZoho Assist
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose LogMeIn Pro by GoTo
    LogMeIn has U.S. servers for connectivity which is super important for us. We are constantly re-evaluating our licensing with these other products. The licenses are renewed simply because management and the technology support staff have not pushed for a detailed review and …
    Incentivized
    Zoho
    Chose Zoho Assist
    More affordable.
    Incentivized
    Chose Zoho Assist
    When the company bought this software, we decided on Zoho Assist because there were other management employees and specialists who already used and approved this software. Support and warranty are great. It is an easy tool to learn and use every day. Features work fine without …
    Incentivized
    Chose Zoho Assist
    Better features, better pricing, better access options We've moved from 2 other products to Zoho Assist based on the price, features and access options. (Unattend versus support website/sending a link to a user)
    Incentivized
    Chose Zoho Assist
    Price vs. Features and Performance we have found Zoho Assist to be the best.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    LogMeIn Pro by GoToZoho Assist
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Pro by GoTo and Zoho Assist
    Feature
    LogMeIn Pro by GoTo
    8.7
    17 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing9.716 Ratings6.611 Ratings
    File transfer8.716 Ratings6.811 Ratings
    Instant message8.013 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication7.04 Ratings10.02 Ratings
    Access to sleeping/powered-off computers9.015 Ratings2.210 Ratings
    Over-the-Internet remote session10.016 Ratings6.812 Ratings
    Initiate remote control from mobile9.011 Ratings6.87 Ratings
    Remote management of servers & workstations10.014 Ratings6.88 Ratings
    Remote Active Directory® management6.610 Ratings4.43 Ratings
    Centralized management dashboard10.012 Ratings8.98 Ratings
    Session record9.012 Ratings9.76 Ratings
    Annotations6.27 Ratings10.06 Ratings
    Monitoring and Alerts9.010 Ratings7.14 Ratings
    Multi-platform remote control10.013 Ratings9.06 Ratings
    User Ratings
    LogMeIn Pro by GoToZoho Assist
    Likelihood to Recommend
    9.4
    (17 ratings)
    6.8
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (4 ratings)
    8.7
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    9.3
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)