Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
LogMeIn Pro by GoTo | Score9.3 out of 10 | N/A | N/A | $30 per month |
Zoho Assist | Score8.4 out of 10 | N/A | Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT. | $12 per technician/per month |
| LogMeIn Pro by GoTo | Zoho Assist | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | All plans are billed annually. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| LogMeIn Pro by GoTo | Zoho Assist | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| LogMeIn Pro by GoTo | Zoho Assist | ||||||||||||||||||||||||||||||||||||||||||||||
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| Remote Administration |
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| LogMeIn Pro by GoTo | Zoho Assist | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 6.8 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.1 | 8.7 |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 10.0 | 9.3 |
| Implementation Rating | 10.0 | - |
| Configurability | 8.0 | - |
| Product Scalability | 5.0 | - |