| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
 SolarWinds Dameware Remote Everywhere (DRE) | Score6.2 out of 10 | N/A | SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end… | N/A |
| LogMeIn Rescue | SolarWinds Dameware Remote Everywhere (DRE) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| LogMeIn Rescue | SolarWinds Dameware Remote Everywhere (DRE) | |
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| Considered Both Products | Chose LogMeIn Rescue Kaseya is way too expensive for what they offer. While scripting is nice, most of the time, the user just wants you to get in, fix it, and leave. Pulseway is good, but I frankly do not like the lack of support for a probe to install on a network and install the product to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | |
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| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| LogMeIn Rescue | SolarWinds Dameware Remote Everywhere (DRE) | ||||||||||||||||||||||||||||||||||||||||||||||
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| LogMeIn Rescue | SolarWinds Dameware Remote Everywhere (DRE) | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 9.0 |
| Likelihood to Renew | 8.0 | - |
| Usability | 8.4 | - |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | 8.1 |
| Implementation Rating | 9.0 | - |
| Configurability | 8.2 | - |
| Product Scalability | 9.1 | - |
