TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crazy Egg

    Score8.1 out of 10
    N/ACrazy Egg is a heat map web analytics product.

    $24

    per month

    Lucky Orange

    Score3.2 out of 10
    N/ALucky Orange is a conversion optimization tool with features including heatmaps, session recording, conversion funnels, form analytics, and chat.

    $0

    (tracks up to 100 monthly sessions)

    Pricing
    Crazy EggLucky Orange
    Editions & Modules
    Crazy Egg
    $24.00
    per month
    Free
    $0
    Track up to 100 monthly sessions
    Build
    $39
    per month Track up to 5,000 monthly sessions
    Grow
    $89
    per month Track up to 15,000 monthly sessions
    Expand
    $229
    per month Starts with 50,000 monthly sessions
    Scale
    $899
    per month Starts with 300,000 monthly sessions
    Offerings
    Pricing Offerings
    Crazy EggLucky Orange
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual billing.
    More Pricing Information
    Community Pulse
    Crazy EggLucky Orange
    Considered Both Products
    Crazy Egg
    Chose Crazy Egg
    ClickTale has more options than Crazy Egg - both in terms of heatmaps, and additional tools (like session replays and form analytics), but is also much more expensive.

    Lucky Orange is priced similarly to Crazy Egg, and has many more features, but doesn't support different …
    Incentivized
    Chose Crazy Egg
    There are a lot of tools with similar feature and closely equal pricing- This factor is the most confusing. As we need something for our website and not every tool has everything and it took time for us to understand this. We choose Crazy Egg for its ease of using and anyone …
    Incentivized
    Lucky Orange
    Chose Lucky Orange
    Lucky Orange is the only provider that measures interactions with drop-down navigation, going beyond just static page elements. Additionally, Lucky Orange provides updated, real-time user data and heatmaps, and includes polling and chat functionality not found in its …
    Incentivized
    Chose Lucky Orange
    Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Crazy EggLucky Orange
    Likelihood to Recommend
    7.3
    (34 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    8.5
    (14 ratings)
    5.0
    (1 ratings)
    Usability
    6.0
    (8 ratings)
    -
    (0 ratings)
    Availability
    7.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    2.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    9.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (2 ratings)
    -
    (0 ratings)