Luigi's Box vs. Yext

Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.

Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.

Incentivized

• Wide access to the analysis panel that supports sales and helps analyze user behavior.
• Adapting functionality to the partner's needs, which confirms the flexibility of the tool.
• The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.

Incentivized

• Making sure our location data is correctly being understood by Google.
• Taking into account best design principles for our pages layout.
• Staying on top of Google best practices so we don't have to.
• Building a very robust place for us to store all our location information.
• Solid integrations with some of our other key partners, for example Olo, Punchh.
• Being a very good partner for us, our Client Success Manager is exceptional.

Incentivized

• More choice for customisation and layout would be good.
• More payment options for example the choice to pay via direct debit.

• Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
• Annual contracts limit flexibility for smaller companies
• The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation

Incentivized

Luigi's Box just slots in nicely to the website with very little code and has no negative impact on pagespeed scores. Having been using it for a number of months now, we have had no bugs or downtime. The search functionality works for every customer and even our staff use it every day to get to the product they want faster.

Incentivized

Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy

Incentivized

Their support is excellent. Quick and helpful.

We are a larger company with 26 locations, so we may receive additional attention. But they are always quick to answer our calls or emails. I rarely need support as the software delivers as promised. I will say their staff thus far has been very knowledgable about Yext and some lesser-known features. For us, they really understand our needs and why I'd be asking for certain solutions.

Incentivized

In my opinion, Luigi's Box is superior. It was much easier to implement, customer service was better, the search results are much more accurate, the customization options are much more advanced, the analytics section is superior and the price for all of the tools that Luigi's Box has to offer is extremely reasonable. We did also try to build our own product in house, but this proved very difficult and complicated to get the results we wanted.

Before Yext, I used Moz Local to manage our business listings. Moz Local had fewer listing platforms included with their service. For example, Moz Local did not include Yahoo, and we had issues with inconsistent Yahoo listings. We ultimately switched to Yext and it's been a good fit for us.

Incentivized

• Reduction in the number of abandoned carts - since the launch of the service, we have seen a drop in cart abandonment by more than 10%
• Lower reports of product search problems from customers
• Analytical accounts - they were able to recommend many things to us and improve services

• Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
• Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
• Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.

Incentivized