M-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…
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Oracle WebCenter Content
Score 9.4 out of 10
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Oracle WebCenter Content is Oracle's ECM Suite. This product is tightly integrated to other Oracle products and provides ECM functionality to Siebel CRM and PeopleSoft. The WebCenter product family also includes Oracle's CMS (WebCenter Sites) which they acquired from FatWire.
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Pricing
M‑Files
Oracle WebCenter Content
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
M‑Files
Oracle WebCenter Content
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
M‑Files
Oracle WebCenter Content
Features
M‑Files
Oracle WebCenter Content
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
M‑Files
-
Ratings
Oracle WebCenter Content
7.6
Ratings
5% below category average
Content capture & imaging
00 Ratings
7.90 Ratings
File sync, storage & archiving
00 Ratings
8.00 Ratings
Document management
00 Ratings
8.60 Ratings
Records management
00 Ratings
7.20 Ratings
Content search & retrieval
00 Ratings
8.00 Ratings
Enterprise content collaboration
00 Ratings
9.00 Ratings
Content publishing & creation
00 Ratings
6.90 Ratings
Security, risk management & information governance
M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
If your company is large and uses other Oracle products, Oracle WebCenter Content is probably a worthwhile investment. It integrates well with other Oracle applications and has the potential to help automate some of your existing processes. If you do not use other Oracle products, I would say there are better alternatives out there that are probably more user-friendly and cost effective.
More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
I've often wished that I could find more detailed tutorials online for some features.
Any images in the emails sent by suppliers (supplier logos in the signature) are treated as invoices by WebCenter Content software.
We have an invoice with 4 lines and each line has its own project manager. Ideally, each invoice line should be sent for approval to respective project managers. However, WebCenter Business Process management was sending all the lines to all project managers.
The user experience of Oracle WebCenter Content can be drastically improved. It is not up to the mark.
M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders (thus having many copies) you can build out the relationships, so there is only 1 copy of a document which prevents multiple "originals" from being developed separately.
We were looking for an automated invoice processing solution. As we are already on Oracle ERP, it made sense for us to go for Oracle Fusion payables with Oracle WebCenter Content. We have a good relationship with Oracle and Oracle promised us priority support during the time of implementation.
The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.
When integrated with a system like Biscom, WebCenter Content makes document capture, retention, and archiving much more efficient and cost-effective.
When integrated with a system like Siebel CRM, WebCenter Content makes communications with customers/leads more efficient.
Leveraging the robust content authoring capabilities has helped our web clients reduce the amount of involvement required of IT services during the normal course of web content authoring and management.