SurveySense by Marcom Robot vs. Delighted by Qualtrics
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 SurveySense by Marcom Robot | N/A | Small Businesses (1-50 employees) | Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS. Why Marcom Robot? Create one… | $16 per month |
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing plans start with free and scale up as much as needed. | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
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| SurveySense by Marcom Robot | Delighted by Qualtrics | |
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| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 10.0 |