Maze vs. UserTesting

Maze

8 Reviews and Ratings

UserTesting

180 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Maze	Score8.7 out of 10	N/A	Maze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.	$75 per month
UserTesting	Score8 out of 10	N/A	UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.	N/A

Pricing

Maze

UserTesting

Professional: $75
per month 3+ seats
Organization: custom pricing

No answers on this topic

Pricing Offerings
Maze	UserTesting
Free Trial
No	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Maze	UserTesting
Considered Both Products	Maze Verified User Chose Maze Maze User Testing is brilliant to test with a large volume of people and if you’re not after particular qualitative insights, like UserTesting would offer. The card sorting feature is basic and not as mature as Optimal Workshop would offer but it does the job and can be used in … Incentivized Helpful? Milos Danilovic Lead Product Designer in Product Management at Lightspeed (Computer Software, 1001-5000 employees) Chose Maze When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze … Incentivized Helpful? Verified User Chose Maze I find Maze's UI more user friendly Incentivized Helpful?	UserTesting Verified User Chose UserTesting Because Maze has more limited feature set and basic analytics. Incentivized Helpful? Amy Highland Brand and UX+UI Designer at WIRO Agency (Design, 11-50 employees) Chose UserTesting UserTesting is far more advanced than UserBob. It allows a lot more flexibility in the type of testing we run and specifically how we gather respondents to this. Most tests are unmoderated, similar to Maze, which I would suggest is the most comparable in platform. I find … Incentivized Helpful? Verified User Chose UserTesting I prefer Maze as it is much more intuitive. Incentivized Helpful? Verified User Chose UserTesting Platform simplicity first, good pricing packages, good testing type coverage for multi-purpose use, good audience/panel. dscout is still very specialized in diary studies and does not offer a good platform for usability testing and high-level visual concept evaluation. Usabilla … Incentivized Helpful? Verified User Chose UserTesting UserTesting's platform is the most comprehensive. While it may not have the best analytics features, survey features, recruitment features, etc, it has everything you need to run evaluative and generative research. Incentivized Helpful? Verified User Chose UserTesting UserTesting is superior because of their vast panel, speed, and intuitiveness. Incentivized Helpful? Gonzalo M. Gonzales UX Researcher in Product Management at Macmillan Education Ltd (Education Management, 5001-10,000 employees) Chose UserTesting User Testing is so much easier to use than other user testing tools. It's also pretty good for transcription and now they do transcription in Spanish, which is also an important part of my work and that was one of the reasons I used Dovetail. Now I still use Dovetail as it's a … Incentivized Helpful? Rayssa Araújo UX Research Sr. Manager in Research & Development at BFA Industries (Cosmetics, 1001-5000 employees) Chose UserTesting I wasn't the person who selected Usertesting, but I did use this in previous company so I was aware of their capabilities. I really enjoy how usertesting applies their research methods and have a greater support. The UserZoom was easy to handle but I don't remember how it was … Incentivized Helpful? Verified User Chose UserTesting User Testing is great for: Script Creating clips Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Maze	UserTesting
Likelihood to Recommend	6.0 (8 ratings)	8.1 (179 ratings)
Likelihood to Renew	- (0 ratings)	8.3 (8 ratings)
Usability	- (0 ratings)	8.1 (157 ratings)
Availability	- (0 ratings)	9.1 (1 ratings)
Performance	- (0 ratings)	9.1 (1 ratings)
Support Rating	10.0 (1 ratings)	8.3 (157 ratings)
Implementation Rating	- (0 ratings)	4.6 (4 ratings)
Configurability	- (0 ratings)	7.3 (1 ratings)
Product Scalability	- (0 ratings)	7.3 (1 ratings)
Vendor post-sale	- (0 ratings)	9.1 (1 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (1 ratings)