Medallia Agent Connect vs. Zoho CRM Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Medallia Agent Connect | Score4.1 out of 10 | N/A | Medallia Agent Connect (based on the former Stella Connect) is a CX suite of applications, performing customer feedback collection and service quality measurement, customer agent motivation tools, and employee engagement tools such as agent reward tools and performance tracking. Stella Connect was acquired by Medallia September 2020. | N/A |
 Zoho CRM Plus | Score8.7 out of 10 | N/A | Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics. | $59 per month per user |
| Medallia Agent Connect | Zoho CRM Plus | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Medallia Agent Connect | Zoho CRM Plus | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.7 |
| Usability | - | 7.2 |
| Support Rating | 10.0 | 7.7 |
| Contract Terms and Pricing Model | - | 8.2 |
| Professional Services | - | 7.9 |