Zoho CRM Plus

Zoho CRM Plus

117 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zoho CRM Plus	Score8.7 out of 10	N/A	Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.	$59 per month per user

Pricing

Zoho CRM Plus

Basic: $57
per month per user

Pricing Offerings
Zoho CRM Plus
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

No setup fee

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Community Pulse
Key User Insights
	Zoho CRM Plus
Considered Both Products	Zoho Péter György Sales Engineer in Sales at BENOCS GmbH (Telecommunications, 11-50 employees) Chose Zoho CRM Plus Flexibility and the great pricing model and the overall price. it is much more flexible than what other providers were offering us. Also the flexibility how to set up our own UI and the fields and forms that we would require was much better. Although a great offer compared to … Incentivized Helpful? Daniel Garcia Marketing Manager in Marketing at Olympic Hot Tub (Retail, 11-50 employees) Chose Zoho CRM Plus Zoho integrates better with our needs and it's more customizable to fit our processes. Incentivized Helpful? Kevin Croft Owner in Corporate at Real Estate King (Real Estate, 1-10 employees) Chose Zoho CRM Plus like Zoho but too expensive Incentivized Helpful? Oliver Colon Marketing Director in Marketing at Entell Engenharia Elétrica (Marketing & Advertising, 201-500 employees) Chose Zoho CRM Plus Better as far as user interface is concerned and the service Zoho provides is much better than any competitor I have used. Incentivized Helpful? Chaitanya Kadivella Co-Founder in Corporate at Aspire Tech Services (Transportation/Trucking/Railroad, 1-10 employees) Chose Zoho CRM Plus Pricing is a matter in my selection of Zoho CRM compared to Freshworks CRM. Incentivized Helpful? Kim Ashcraft Division Manager in Corporate at Vanguard Organization Inc (Construction, 11-50 employees) Chose Zoho CRM Plus They became not user-friendly. Support was non-existent. Zoho support is always available for Chat, and in most cases, can resolve the issue to explain the steps on how to use the system. Incentivized Helpful? Verified User Chose Zoho CRM Plus Zoho CRM is very customizable but compared to Salesforce it is a lot more buggy. Support is lacking but you get what you pay for. Overall we are happy but only because we are not paying a fortune! Incentivized Helpful? Verified User Chose Zoho CRM Plus I migrated from Salesforce to Zoho all by myself with no third parties. Zoho provided hands down the easiest migration. SugarCRM required third parties and the system is opensource which is scary. Zoho was definitely the better solution. Incentivized Helpful? Verified User Chose Zoho CRM Plus Zoho CRM Plus offers more functionality then any of the other tools we looked at. We didn't feel like adding several additional software solutions just to get the same we can have in one package here. Zoho is maybe not perfect in every aspect but overall it's a great choice. Incentivized Helpful? Pete English Broker in Sales at Keller Williams Realty (Real Estate, 10,001+ employees) Chose Zoho CRM Plus Price, feature set, tech support Incentivized Helpful? DAN GOETZ Owner in Corporate at New Business filing LLC (Consumer Services, 1-10 employees) Chose Zoho CRM Plus It worked just fine, although they did same stupid live upgrades with bugs. Incentivized Helpful? Gregory Miller Executive Vice President in Sales at Olah Healthcare Technology, Inc. (Computer Software, 11-50 employees) Chose Zoho CRM Plus ACT! - Zoho CRM Plus has much more functionality. GoldMine - Zoho CRM Plus has much more functionality. Microsoft CRM - Zoho CRM is easier to use, and has much less technical debt that Microsoft CRM. Incentivized Helpful? Ann McCulloch President in Corporate at Quicksplint (Health, Wellness and Fitness, 1-10 employees) Chose Zoho CRM Plus My previous experience was at a large company with highly customized products. Incentivized Helpful? Todd M. Moritz, MBA Sales Consultant in Sales at ToddMoritz.Org LLC (Hospital & Health Care, 1-10 employees) Chose Zoho CRM Plus Best product for the $ Incentivized Helpful? Verified User Chose Zoho CRM Plus It is important to keep-track with the communications with client/potential customers. One of the key things is that Zoho CRM plus could integrate with mail box and meeting (online) activities. As a consulting company, our service quality is the key of success. With Zoho … Incentivized Helpful? Verified User Chose Zoho CRM Plus Zoho CRM Plus is better than any real estate CRM out there. I've looked at many and this is the only one that did almost everything I wanted. Incentivized Helpful? Sean McCarthy Vice President of Sales in Sales at About Time Technologies, L.L.C. (Computer Software, 11-50 employees) Chose Zoho CRM Plus We used to use Salesforce. We love the forward-thinking of Zoho's team. They are creating a system that can house most of our software needs in a single solution. Incentivized Helpful? Kris Diehl Director of Product Marketing in Marketing at Pemco Incorporated (Medical Devices, 11-50 employees) Chose Zoho CRM Plus I utilize HubSpot to gather data based on IP addresses from customers who visit our website. I do not use Zoho CRM for forms since the customization is clunky to design. HubSpot collects account data from the form and that helps me evaluate to sales potential of that account. … Incentivized Helpful? Tony Davis Founder in Information Technology at Elite Retirement Alliance (Financial Services, 1-10 employees) Chose Zoho CRM Plus I've used Agile and Salesforce CRM. Zoho CRM is much easier to use and more visually intuitive that Agile, and is much less expensive than Salesforce. It's the entire suite of modules, at a great price, that makes Zoho CRM Plus standout from their competitors. I've also has … Incentivized Helpful? Juan Carlos Calvo Orrego Jefe de marketing de ventas in Marketing at Buenas Vibras (Consumer Services, 1-10 employees) Chose Zoho CRM Plus We selected Zoho for its support, price, and flexibility. Incentivized Helpful? Jennifer Wajeeh Director of Sales and Marketing in Marketing at HRPro/BenePro (Human Resources, 11-50 employees) Chose Zoho CRM Plus I have worked with Salesforce, HubSpot, Sharpspring. I have sat in demos on Microsoft Dynamics and ZenDesk. We actually moved from SharpSpring to Zoho based on the insistence of a new VP that joined our organization. The migration was pretty painless. Incentivized Helpful? Andrew Giles Director in Corporate at Connecting Communities (Commercial Real Estate, 1-10 employees) Chose Zoho CRM Plus I can't tell yet, but suspect the Sales IQ function is better. It appears more intuitive than Copper at the moment. Incentivized Helpful? Subbarayan R Pochi Director in Corporate at Full Potential Learning Academy (E-Learning, 11-50 employees) Chose Zoho CRM Plus It was a trial version [of Mailchimp], so I did not use the full features. Also, you can not compare Mailchimp with Zoho CRM Plus. It is like comparing a sedan with an 18 wheeler. Incentivized Helpful? Joseph Creegan General Manager in Sales at CardPayment Services-POS and Payment Solutions (Business Supplies & Equipment, 1-10 employees) Chose Zoho CRM Plus Looked at Salesforce and used Act! before. Salesforce was too expensive and not user-friendly, and I replaced Act! with Zoho. Incentivized Helpful? Verified User Chose Zoho CRM Plus Zoho provides a complete organizational structure with multiple access points for leads, tasks, and responsible individual for completion. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Zoho CRM Plus
Likelihood to Recommend	7.7 (53 ratings)
Usability	7.2 (18 ratings)
Support Rating	7.7 (42 ratings)
Contract Terms and Pricing Model	8.2 (16 ratings)
Professional Services	7.9 (4 ratings)