Medallia Digital Experience Analytics (formerly Decibel Insight) is a heat mapping and web analytics solution. The solution provides visibility into every user's experience to identify the biggest opportunities for growth. Automatically scoring every experience, Medallia DXA is designed to uncover the biggest opportunities to improve the user's digital presence, strengthen customer relationships, and generate more revenue.
$40
per month
Quantum Metric
Score8 out of 10
Enterprise companies (1,001+ employees)
Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.
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Pricing
Medallia Digital Experience Analytics
Quantum Metric
Editions & Modules
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Offerings
Pricing Offerings
Medallia Digital Experience Analytics
Quantum Metric
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Medallia Digital Experience Analytics
Quantum Metric
Considered Both Products
Medallia
Verified User
Chose Medallia Digital Experience Analytics
All of these tools provide great insight in certain areas, but Decibel really brings in the full range of analyses to gather insights.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Quantum Metric
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Key User Insights
Would buy again
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Delivers good value for the price
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Happy with the feature set
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Lived up to sales and marketing promises
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Implementation went as expected
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Features
Medallia Digital Experience Analytics
Quantum Metric
Mobile Capabilities
Comparison of Mobile Capabilities features of Medallia Digital Experience Analytics and Quantum Metric
Feature
Medallia Digital Experience Analytics
-
Ratings
Quantum Metric
8.7
6 Ratings
Responsive Design for Web Access
00 Ratings
8.46 Ratings
Mobile Application
00 Ratings
8.66 Ratings
Dashboard / Report / Visualization Interactivity on Mobile
00 Ratings
9.06 Ratings
Mobile App Analytics
00 Ratings
8.65 Ratings
Results and Analysis
Comparison of Results and Analysis features of Medallia Digital Experience Analytics and Quantum Metric