Medallia vs. Retently
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Medallia | Score8 out of 10 | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
Retently | Score1 out of 10 | Small Businesses (1-50 employees) | Retently offers NPS surveys to measure customer satisfaction. | $0 |
| Medallia | Retently | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Medallia | Retently | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 1.0 |
| Usability | 9.0 | - |
| Support Rating | 7.0 | - |