Medallia vs. SmartSurvey
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Medallia | Score8 out of 10 | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
 SmartSurvey | Score7.5 out of 10 | N/A | With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via an online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most – clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on EU based servers. SmartSurvey is used by over 100,000 users,… | N/A |
| Medallia | SmartSurvey | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Medallia | SmartSurvey | |
|---|---|---|
| Likelihood to Recommend | 9.2 | - |
| Usability | 9.0 | - |
| Support Rating | 7.0 | - |