Medallia vs. TalkToTheManager
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Medallia | Score8 out of 10 | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
TalkToTheManager | N/A | N/A | Replacing comment cards, TalkToTheManager provides a means of using text messaging to gain an understanding of a restaurant guest's experience. The service includes: A unique phone number to display. Customers text their comments to the number, anonymously. Managers & owners get comments by text or email. Reply, privately, without exposing a personal cell number. The Text Message Surveys help users to get… | $29 per month per location |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Medallia | TalkToTheManager | |
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| Likelihood to Recommend | 9.2 | - |
| Usability | 9.0 | - |
| Support Rating | 7.0 | - |