TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score8.1 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    Sprout Social

    Score8.6 out of 10
    N/ASprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

    $249

    per month per user

    Pricing
    MeltwaterSprout Social
    Editions & Modules
    No answers on this topic
    Standard
    $199 annual / $249 monthly
    per user/per month
    Professional
    $299 annual / $399 monthly
    per user/per month
    Advanced
    $399 annual / $499 monthly
    per user/per month
    Free Trial
    Free
    for 30 days
    Offerings
    Pricing Offerings
    MeltwaterSprout Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MeltwaterSprout Social
    Considered Both Products
    Meltwater
    Chose Meltwater
    Cision and LexisNexis are better for accessing articles behind paywalls. I've found that social-specific tools like Sprout Social or Sprinklr seem to be better for monitoring social media mentions. However, Meltwater Media Intelligence Platform may have upped its "social game" …
    Incentivized
    Chose Meltwater
    Meltwater serves as an all-in-one platform, so it has benefitted us greatly in being able to service a variety of needs in one place. Having a streamlined platform is important to our team since it can feel counterproductive to visit a variety of products to service one …
    Incentivized
    Chose Meltwater
    We love Meltwater for all the extra features, with the abilities to customize. A lot of other PR software doesn't allow for that kind of drill-down, so I really appreciate that from Meltwater.
    Incentivized
    Chose Meltwater
    I feel that the Meltwater platform is much more user-friendly and Meltwater's customer service was superbly higher than that of Cision's.

    Note: my experience with Cision was more than 3 years ago.
    Incentivized
    Chose Meltwater
    Very reliable and easy to use for a great price!
    Incentivized
    Sprout Social
    Chose Sprout Social
    Prefer Meltwater social listening functionality but prefer sprout's reporting and publishing
    Incentivized
    Chose Sprout Social
    I selected Sprout because it was more comprehensive in everything we needed. We previously used Meltwater and it was fine for posting and analytics, but we weren't able to see everything we posted in the calendar view like we can with Sprout. Even if we posted in the native …
    Incentivized
    Chose Sprout Social
    We have used Hootsuite in the past and we prefer Sprout Social because it's easier to use, more intuitive and visually appealing, provides more robust analytics, and is better organized so we can find things more easily.
    Incentivized
    Chose Sprout Social
    Meltwater buzz Spreadfast Radian6
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    MeltwaterSprout Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    7.6
    87 Ratings
    Boolean keyword searches00 Ratings7.465 Ratings
    Filtering out noise/spam00 Ratings7.176 Ratings
    Sentiment analysis00 Ratings7.156 Ratings
    Broad channel coverage00 Ratings8.765 Ratings
    Publishing
    Comparison of Publishing features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    8.5
    110 Ratings
    Content planning and scheduling00 Ratings9.5110 Ratings
    Audience targeting00 Ratings7.687 Ratings
    Content optimization00 Ratings8.296 Ratings
    Workflow management00 Ratings8.796 Ratings
    Engagement
    Comparison of Engagement features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    8.0
    100 Ratings
    Automated routing and prioritization00 Ratings7.962 Ratings
    Customer interaction histories00 Ratings8.088 Ratings
    Bulk actions00 Ratings8.185 Ratings
    Marketing
    Comparison of Marketing features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    7.2
    78 Ratings
    Lead generation00 Ratings7.257 Ratings
    Content marketing00 Ratings8.474 Ratings
    Paid media management00 Ratings6.23 Ratings
    Campaigns and promotions00 Ratings7.24 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    8.6
    110 Ratings
    Twitter00 Ratings9.098 Ratings
    Facebook00 Ratings9.2109 Ratings
    LinkedIn00 Ratings9.0100 Ratings
    Google+00 Ratings7.636 Ratings
    Instagram00 Ratings9.199 Ratings
    Pinterest00 Ratings8.633 Ratings
    YouTube00 Ratings8.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    8.8
    111 Ratings
    Campaign success analytics00 Ratings8.8103 Ratings
    Real-time tracking00 Ratings8.6100 Ratings
    Competitor analysis00 Ratings8.889 Ratings
    Account management
    Comparison of Account management features of Meltwater and Sprout Social
    Feature
    Meltwater
    -
    Ratings
    Sprout Social
    7.8
    104 Ratings
    Role-based user permissions & privileges00 Ratings7.999 Ratings
    Mobile access00 Ratings7.892 Ratings
    User Ratings
    MeltwaterSprout Social
    Likelihood to Recommend
    8.0
    (73 ratings)
    8.7
    (168 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    9.5
    (65 ratings)
    Usability
    9.0
    (4 ratings)
    8.6
    (95 ratings)
    Availability
    10.0
    (1 ratings)
    7.7
    (8 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (7 ratings)
    Support Rating
    7.5
    (28 ratings)
    4.2
    (38 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    10.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    7.8
    (23 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)