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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MiCloud Connect

    Score7.8 out of 10
    N/AMiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

    $20.99

    per user/per month

    RingEX

    Score8.6 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    MiCloud ConnectRingEX
    Editions & Modules
    Essentials
    $20.99
    per user/per month
    Premier
    $26.59
    per user/per month
    Elite
    $38.49
    per user/per month
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    MiCloud ConnectRingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    MiCloud ConnectRingEX
    Considered Both Products
    Mitel Networks Corporation
    Chose MiCloud Connect
    Mitel has a great phone service product. The user interface for phone service, and the admin portal is extremely easy to use. Ultimately, it was presented that the conferencing solutions in a unified communication plan were more capable then reality. In comparison to other …
    Incentivized
    Chose MiCloud Connect

    Mitel and Toshiba for on-premises telephony. RingCentral and 8x8 for hosted. All of them have their strengths and weaknesses. For on-premises, there is no better solution than ShoreTel in my opinion. There are elements of the other hosted product I do appreciate like …

    Incentivized
    RingCentral
    Chose RingEX
    RingEX was the most feature rich and fully realized option that we evaluated. It required the least amount of special setup to our network, as well as had the easiest to use softphone and mobile app. It was not the cheapest, but was in line with ShoreTel's cost. The biggest …
    Incentivized
    Chose RingEX
    Ooma is terrific and has a very reasonable price point, but doesn't scale the way we needed. MiCloud was a terribly complicated and unreliable service when we used it. RingEX has offered the functionality that we need for our entire staff and has been reliable.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    MiCloud ConnectRingEX
    Cloud PBX
    Comparison of Cloud PBX features of MiCloud Connect and RingEX
    Feature
    MiCloud Connect
    8.2
    27 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX7.515 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)8.315 Ratings7.9118 Ratings
    User templates8.016 Ratings8.4109 Ratings
    Call reports8.621 Ratings8.5144 Ratings
    Directory of employee names8.327 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of MiCloud Connect and RingEX
    Feature
    MiCloud Connect
    8.6
    28 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules9.024 Ratings8.7154 Ratings
    Call recording8.323 Ratings9.2143 Ratings
    Call park8.626 Ratings8.5123 Ratings
    Call screening8.622 Ratings8.5134 Ratings
    Message alerts8.323 Ratings9.0159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of MiCloud Connect and RingEX
    Feature
    MiCloud Connect
    7.6
    23 Ratings
    RingEX
    8.9
    145 Ratings
    Video conferencing8.08 Ratings8.8110 Ratings
    Audio conferencing9.023 Ratings9.4125 Ratings
    Video screen sharing7.04 Ratings8.380 Ratings
    Instant messaging6.75 Ratings9.298 Ratings
    Mobile apps
    Comparison of Mobile apps features of MiCloud Connect and RingEX
    Feature
    MiCloud Connect
    6.2
    15 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS8.014 Ratings9.2128 Ratings
    Mobile app for Android4.512 Ratings9.3110 Ratings
    User Ratings
    MiCloud ConnectRingEX
    Likelihood to Recommend
    8.3
    (63 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    8.6
    (42 ratings)
    8.9
    (15 ratings)
    Usability
    8.0
    (21 ratings)
    8.7
    (11 ratings)
    Availability
    10.0
    (27 ratings)
    9.3
    (110 ratings)
    Performance
    5.1
    (9 ratings)
    8.0
    (2 ratings)
    Support Rating
    3.5
    (16 ratings)
    5.3
    (28 ratings)
    In-Person Training
    6.0
    (3 ratings)
    7.3
    (1 ratings)
    Online Training
    2.0
    (12 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (30 ratings)
    8.1
    (6 ratings)
    Configurability
    6.4
    (3 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    7.6
    (5 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.0
    (1 ratings)