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MiCloud Connect vs. Vonage Business Communications

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MiCloud Connect

115 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MiCloud Connect

    Score7.8 out of 10
    		N/AMiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

    $20.99

    per user/per month

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    MiCloud ConnectVonage Business Communications
    Editions & Modules
    Essentials
    $20.99
    per user/per month
    Premier
    $26.59
    per user/per month
    Elite
    $38.49
    per user/per month
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    MiCloud ConnectVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MiCloud ConnectVonage Business Communications
    Considered Both Products
    Mitel Networks Corporation
    Verified User
    Chose MiCloud Connect
    Mitel has a great phone service product. The user interface for phone service, and the admin portal is extremely easy to use. Ultimately, it was presented that the conferencing solutions in a unified communication plan were more capable then reality. In comparison to other …
    Incentivized
    Vonage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    MiCloud ConnectVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    8.2
    27 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX7.515 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)8.315 Ratings9.26 Ratings
    User templates8.016 Ratings00 Ratings
    Call reports8.621 Ratings00 Ratings
    Directory of employee names8.327 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    8.6
    28 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules9.024 Ratings8.59 Ratings
    Call recording8.323 Ratings9.26 Ratings
    Call park8.626 Ratings8.67 Ratings
    Call screening8.622 Ratings8.57 Ratings
    Message alerts8.323 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    7.6
    23 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing8.08 Ratings00 Ratings
    Audio conferencing9.023 Ratings00 Ratings
    Video screen sharing7.04 Ratings00 Ratings
    Instant messaging6.75 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    6.2
    15 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS8.014 Ratings8.39 Ratings
    Mobile app for Android4.512 Ratings6.66 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of MiCloud Connect and Vonage Business Communications
    Feature
    MiCloud Connect
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    MiCloud ConnectVonage Business Communications
    Likelihood to Recommend
    8.3
    (63 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    8.6
    (42 ratings)
    5.0
    (2 ratings)
    Usability
    8.0
    (21 ratings)
    5.0
    (3 ratings)
    Availability
    10.0
    (27 ratings)
    -
    (0 ratings)
    Performance
    5.1
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    3.5
    (16 ratings)
    1.0
    (11 ratings)
    In-Person Training
    6.0
    (3 ratings)
    -
    (0 ratings)
    Online Training
    2.0
    (12 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (30 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.6
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)