MiCloud Connect vs. Webex Calling
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 MiCloud Connect | Score7.8 out of 10 | N/A | MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software. | $20.99 per user/per month |
 Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
| MiCloud Connect | Webex Calling | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Unified Communications Platform and Collaboration |
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| MiCloud Connect | Webex Calling | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 8.3 |
| Likelihood to Renew | 8.6 | 9.8 |
| Usability | 8.0 | 9.1 |
| Availability | 10.0 | - |
| Performance | 5.1 | - |
| Support Rating | 3.5 | 8.5 |
| In-Person Training | 6.0 | - |
| Online Training | 2.0 | - |
| Implementation Rating | 9.6 | - |
| Configurability | 6.4 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 7.6 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |